Food Pantry Coordinator

The Salvation Army North & Central Illinois Division; Fort Madison (IA); On-site; USD 17,000 - 21,000; Part time

Job summary

The Salvation Army North & Central Illinois Division is seeking a temporary pantry intake assistant in Fort Madison, IA for 6–8 weeks. The role involves greeting visitors, taking basic information, and supporting pantry operations.

Responsibilities include answering phones, data entry into the client database, stocking items, and assisting as a backup for Social Services casework. A High School diploma or GED is required, with strong communication and computer skills.

Qualifications

• High School diploma or GED is required.
• Strong computer skills with Microsoft Office Suite.
• Excellent written and verbal communication.

Responsibilities

• Greet visitors/clients in a friendly manner.
• Answer phones and direct calls.
• Enter client information into the database accurately.
• Stock and clean pantry equipment.
• Attend required meetings.
• Sort and stock personal care items.
• Serve as backup for Social Services Case Worker; assist with referrals and vouchers.
• All other duties as assigned.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

Access

Data entry

Communication skills

Attention to detail

Confidentiality

Education

High School diploma or GED

Tools

Web-based payroll system

Office equipment

Job description

• This is a Temporary position for 6 - 8 weeks**

• This is a Temporary position for 6 - 8 weeks**

The Salvation Army Mission:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose:

Food pantry including the intake process.

Essential Duties And Responsibilities

• Greet visitors/clients in a friendly manner.
• Answer phone and direct calls to appropriate personnel.
• Secure and enter necessary client information into database.
• Ensure pantry equipment is stocked and cleaned.
• Attend meetings as required.
• Responsible for sorting and stocking personal care items.
• Serves as a backup for the Social Services Case Worker and assist clients with various needs including, but not limited to intake interviews, Client Referrals, Rent/Utility Assistance and Hotel Vouchers.

• All other duties as assigned.

Education and/or Experience:

High School diploma or General Education Degree (GED).

Supervisory Responsibilities:

None

Qualifications:

The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position.

• Ability to be flexible and able to work on multiple projects or tasks simultaneously
• Intermediate skills in Microsoft software to include Word, Excel, PowerPoint and Access. The ability to access payroll, timekeeping and personal data via a web-based system.
• Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to detail and filing.
• Good communication skills both written and spoken, and ability to maintain effective working relationships.
• Demonstrated ability to handle confidential matters.

Other Qualifications:

Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business. Must successfully complete Safe from Harm training within 30 days of hire, as established by The Salvation Army.

Certificates, Licenses, Registrations:

None

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit a majority of the time. Must be able to use hands to finger, handle or feel and reach with hands and arms. May need to climb or balance or stoop, kneel, crouch or crawl. Need to be able to talk or hear. Must be able to lift up to 50 pounds.

Working Conditions:

Ability to work with moderate noise in a business office and occasional outdoor tasks in a variety of weather conditions.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.