Food Expediter

Q39-Bbq-Restaurant; Lincoln (NE); On-site; USD 42,000 - 54,000; Full time

Job summary

Q39-Bbq-Restaurant in Lincoln, NE seeks an Expo Lead who acts as the central communication hub between Heart of House and Front of House during service. You ensure plating standards, ticket timing, and guest experience are top-notch.

This role works with the Restaurant Chef, Sous Chefs, and leadership to uphold Q39 service standards, manage peak workflow, and support urgent guest requests with urgency and accountability.

Qualifications

• Excellent communication and leadership required to coordinate HOH and FOH.
• Ability to multitask and maintain organization during peak service.
• Positive attitude and solution-oriented mindset to uphold guest experience.

Responsibilities

• Ensure proper plating and presentation standards are maintained.
• Verify accuracy and completeness of all orders before leaving the expo window.
• Monitor food quality, temperature, and consistency during peak service.
• Identify and resolve service bottlenecks quickly to protect guest experience.
• Coordinate timing and table pacing with FOH staff.
• Serve as the primary communication hub between HOH and FOH during service.
• Maintain energy, urgency, and accountability throughout each shift.
• Assist with SA team responsibilities including side work and check-in/check-out.
• Support closing duties with HOH and Sous Chef.

Skills

Communication

Leadership

Multitasking

Organization

Guest service

Job description

Job: Lead Expo PositionReports to: Restaurant Chef & HOH SousSummary:At Q39 our passion is to create craveable, memorable dining experiences for all.The Q39 Expo Lead serves as the central communication and coordination point between the Heart of House (HOH) and Front of House (FOH) teams during service. This role is responsible for ensuring food quality, presentation standards, ticket flow, timing, and guest experience are executed at a high level while maintaining urgency, organization, and accountability throughout each shift. The Expo Lead works closely with the Restaurant Chef, Sous Chefs, and leadership team to support operational excellence and consistent execution of the Q39 service standards.Responsibilities:Ensure proper plating and presentation standards are maintainedVerify accuracy and completeness of all orders before leaving the expo windowMonitor food quality, temperature, and consistency during peak serviceSupport urgent guest requests, modifications, and allergy communicationIdentify and resolve service bottlenecks quickly to protect the guest experience Maintain efficient flow through expo windows while managing ticket timesCommunicate ticket times and service flow with the HOH teamCoordinate timing and table pacing with FOH staffServe as the primary communication hub between HOH and FOH during serviceMaintain positive energy, urgency, and accountability during serviceTeam Coordination & SupportResponsibilities:Manage SA team responsibilities including side work, check-in/check-out, and support tasksMaintain cleanliness, organization, and stock levels at the expo lineSupport Sous Chef and HOH closing dutiesComplete end-of-shift check out with the closing Sous ChefSuccess TraitsStrong communication and leadership skillsAbility to thrive in a fast-paced, high-volume environmentSense of urgency with attention to detailStrong organizational and multitasking abilitiesPositive attitude and solution-oriented mindsetCommitment to teamwork and guest experience excellence