Food Equipment Service Technician (On-Call)

Performance Food Group (New); Des Moines (IA); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Food Group (New) seeks a Field Service Technician to install and service equipment at customer sites, including dishwashers and beverage machines. You will work as part of a team to support the company’s equipment portfolio.

This role requires a valid driver’s license and hands-on maintenance experience. You will respond to service calls within 2 hours and participate in inventory and administrative duties.

Qualifications

• High School Diploma/GED or Equivalent Experience.
• 6 Months - 1 Year Equipment sales and/or maintenance.
• Valid Driver License, Valid and in State.

Responsibilities

• Responds to customer calls for service within 2 hours; on-call 24 hours per day within own territories (including holidays).
• Maintains vehicle parts inventory; orders and picks up parts for service calls; performs regular inventories.
• Maintains service vans and reports issues requiring repairs to Fleet Manager.
• Installs/removes equipment such as dishwashers and beverage machines as needed.
• Evaluates and reconditions returned equipment; performs routine preventive maintenance for customers.
• Performs record-keeping, including service reports and equipment transfer sheets.
• Bills customers based on mark-ups and taxes; maintains catalogs and price lists; responds to sales leads.
• Performs other duties as assigned; complies with all policies and standards.

Skills

Equipment maintenance

Customer service

Inventory management

On-call readiness

Education

High School Diploma/GED

Tools

Valid Driver License

Job description

Performance Food Group (New) seeks a Field Service Technician to install and service equipment at customer sites, including dishwashers and beverage machines. You will work as part of a team to support the company’s equipment portfolio.

This role requires a valid driver’s license and hands-on maintenance experience. You will respond to service calls within 2 hours and participate in inventory and administrative duties.