Food Distribution Customer Care Specialist

Performance Food Group; Ocala (FL); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Descripción de la vacante

Performance Food Group is seeking a Customer Service Associate in Ocala, FL to assist customers with order entries and inquiries, ensuring satisfaction as their distributor. You will handle orders, credits, and vendor communications while maintaining timely, accurate service across the team.

The role emphasizes professional communication with customers, vendors and coworkers, daily administrative tasks, and participation in meetings and training. A high school diploma is required.

Formación

• High School Diploma/GED or Equivalent.
• 6 - 12 months customer service, call center and / or related area.
• Able to pass post offer background and pre-employment drug screen.

Responsabilidades

• Input customer orders.
• Input customer credits.
• Input order and invoicing information accurately and in a timely manner.
• Assist customers with orders and problems. Contact vendors and requests samples for customers.
• Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
• Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
• Attend training and Customer Service meetings.
• Performs other related duties as assigned.

Educación

High School Diploma/GED or Equivalent

Descripción del empleo

Performance Food Group is seeking a Customer Service Associate in Ocala, FL to assist customers with order entries and inquiries, ensuring satisfaction as their distributor. You will handle orders, credits, and vendor communications while maintaining timely, accurate service across the team.

The role emphasizes professional communication with customers, vendors and coworkers, daily administrative tasks, and participation in meetings and training. A high school diploma is required.