Food Court/Snack Bar Attendant

Illinois State University; Normal (IL); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Insurance benefits

Tuition waiver benefits

Paid holiday/administrative closures

Job summary

Illinois State University’s Department of Event Management, Dining, and Hospitality seeks a full-time team member to support food production, service, and cash handling in our retail venues, including McAlister's Deli, Starbucks, Qdoba, The Landing, Timbers Grille, and the U High School Store.

Under supervision of culinary managers, you will assist with day-to-day operations, uphold sanitation standards, and provide friendly customer service in a fast-paced dining environment.

Qualifications

• High school diploma or equivalent required.
• Post-offer pre-employment physical exam required.

Responsibilities

• Assist restaurant manager and assistant manager with all aspects of food production and service.
• Work in retail venues including McAlister's Deli, Starbucks, Qdoba, The Landing, Timbers Grille, and the U High School Store.
• Handle cash and operate point-of-sale with accuracy and courtesy.

Skills

Customer service

Communication

Reading and writing

Education

High school diploma or equivalent

Tools

Cleaning equipment

Job description

Job Summary

The Department of Event Management, Dining, and Hospitality is one of 15 departments within the Division of Student Affairs. It provides the campus community and guests with high-quality, efficient, and innovative event services and dining options in a variety of settings dedicated to accentuating and enhancing the campus experience in a diverse community.

This position is an integral part of our dining operations staff. Led by experienced culinary professionals, we offer staff the opportunity to work in newly-renovated facilities and are committed to using quality ingredients and processes. This position plays an integral role in accomplishing this goal by assisting the restaurant manager and assistant manager with all aspects of food production and service in our retail venues. Persons in this position have a hand in food production, sanitation, customer service, and cash handling. This position will work in any one of our retail venues including the McAlister's Deli, Starbucks, Qdoba, The Landing, Timbers Grille, and the U High School Store.

Whether it's to find a place to study, gather with friends, enjoy a bite to eat, or plan a large event, the Department of Event Management, Dining, and Hospitality takes great pride in providing welcoming and inclusive spaces, high-quality food services, and experienced and professional staff who care about making every experience individualized and extraordinary. It is our philosophy to recruit, inspire, and retain talented team members and promote wellness and foster their development. It is our goal to promote a more fully diverse and inclusive campus community.

Additional Information

University Benefit Highlights:

• Insurance benefits, including health, dental, vision, and life
• Retirement and supplemental retirement planning options
• Tuition waiver benefits available to staff as well as their eligible dependents
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
• Paid benefit time

Additional University Benefit information, including information regarding eligibility to participate in the State Universities Retirement System and the State of Illinois Group Insurance program, can be reviewed here: https://hr.illinoisstate.edu/benefits/

Salary Rate / Pay Rate

$17.76 per hour

Required Qualifications

• High school diploma or equivalent.
• A final candidate must complete a post-offer pre-employment physical exam. Employment is contingent on the successful result of the pre-employment physical.

Preferred Qualifications

• One year of experience in food service.
• Knowledge of use and operation of cleaning materials, methods and equipment.
• Ability to read and write.
• Ability to perform other related duties as assigned.
• Ability to follow oral and written instructions and work independently.
• Ability to apply common sense to carry out detailed instructions.
• Good communication skills.
• Good customer service skills.

Work Hours

Working hours and days off will be subject to bid.

Please note: the hours for this position are full-time and this is not a student worker position.

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

• Ability to lift 55 pounds.
• Ability to push/pull 30 pounds.
• Ability to climb, bend, crouch, kneel, and reach overhead.
• Ability to stand for an extended period of time without a significant rest period.
• Ability to see and speak clearly

Proposed Starting Date

2026

Required Applicant Documents

Reference List

Optional Applicant Documents

• Certification of Retirement Annuity
• Food Service Sanitation Certificate

Contact Information for Applicants

Breanna Crippen
Human Resources
309-438-8315
[e-mail]

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at [phone]. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at [phone].