Food Court Attendant

Jack-Thistledown-Racino-LLC; North Randall (OH); On-site; USD 24,000 - 36,000; Full time

Job summary

JACK Thistledown Racino in North Randall, OH is seeking a full-time on-site Food & Beverage associate. You will prepare and serve beverages and food to standard recipes, handle payments, and ensure safety and cleanliness across dining areas.

The role emphasizes customer service, accurate cash handling, and flexibility to work nights, weekends, and holidays. High school diploma or GED is required, with six months of related experience preferred, and an OLC Non-Gaming license is required.

Qualifications

• High school diploma or GED required.
• Six months previous experience in related field preferred, but not required.
• OLC Non-Gaming License.

Responsibilities

• Meet or exceed store policies, provide quality beverages and food, and ensure safety.
• Handle payments, operate cash register, and settle checks per SOP.
• Account for cash drawers and record all transactions.
• Record tips from credit cards and interact with guests.
• Prepare food/beverages to standard recipes and customize as requested.
• Maintain cleanliness of food prep areas and stations.
• Open outlets timely and serve bakery, grab-and-go, beverages, and ice cream.
• Ensure compliance with alcohol guidelines and uphold customer service standards.

Skills

Cash handling

Food prep

Customer service

Communication

Interpersonal skills

Teamwork

Schedule flexibility

Attendance & punctuality

Education

High school diploma or GED

Job description

JACK Thistledown Racino
North Randall, OH 44128, USA

• On-site
• Food & Beverage
• Full-Time
• Requisition #: FOODH006548

Description

Essential Functions:

• Meet or exceed store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation.
• Handles payments from guests, operates cash register, and properly settle checks according to procedures and SOPs established by management.
• Accounts for assigned cash drawers, all money received, and all transactions recorded during shifts.
• Records all tips collected from credit cards.
• Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication.
• Prepare food and beverages to standard recipes or customize for customers, including recipe changes (e.g. temperature, quantity of ingredients or substituted ingredients).
• Maintains and rotates dated food stock and arriving food orders.
• Ensures cleanliness of food preparation areas, by cleaning and wiping down workstation and utensils before and after each assignment.
• Breaks down workstations, cleans & restocks.
• Opens food service outlets in a timely fashion as instructed, including the preparation, and serving of bakery, grab and go, beverage, coffee, and ice cream items, as needed.
• Available to perform many different tasks within the store during each shift.
• Performs “station” and “side work” checks, as directed by policy and assists with administrative duties as assigned.
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and delivery of order to guests and/or guest table.
• Removes and properly disposes of all refuse and debris accumulated in service stations and dining tables in accordance with department procedures.
• Use of oven, toaster, steamer, blender, and other food preparation equipment.

Knowledge, Skills & Abilities:

• Must be able to sit, stand or walk for long periods of time (8 hours).
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
• Must have the manual dexterity to operate necessary F&B equipment.
• Ability to communicate clearly and concisely, both orally and in writing
• Work requires schedule flexibility which may include nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
• Ability to work effectively in a fast-paced environment.
• Ability to learn quickly.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong interpersonal skills, ability to build relationships and work as part of a team.

Education and Experience

• High school diploma or GED required.
• Six months previous experience in related field preferred, but not required.
• Prior money/cash handling experience preferred but not required.

Required Certification/License

• OLC, Non-Gaming License.

Education

Preferred

High School or better.

Licenses & Certifications

Required

OLC Non Gaming

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.