Food & Beverage Supervisor - Lead Guest Experience

Marcus Hotels & Resorts; Madison (WI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Free meal per shift

Employee discounts on property

Paid time off

Health insurance eligibility

Job summary

Marcus Hotels & Resorts is seeking a Full-Time Food & Beverage Supervisor at Hilton Madison Monona Terrace in Madison, WI. You will lead restaurant staff, oversee service standards, manage schedules, and uphold cleanliness and safety across outlets, while delivering guest satisfaction.

Ideal candidates bring supervisory F&B experience, strong communication, and leadership to foster a positive team. Perks include meals, discounts, and benefits, with growth opportunities.

Qualifications

• Experience in Food & Beverage operations, preferably in a supervisory role.
• Strong leadership and communication skills.
• Ability to manage schedules, train staff, and monitor service quality.

Responsibilities

• Assist in supervision, training, and scheduling of restaurant staff.
• Lead pre-shift meetings to set expectations and priorities.
• Maintain floor presence to ensure service quality and guest satisfaction.
• Ensure outlets meet cleanliness, sanitation, and safety standards.
• Monitor food quality, presentation, and consistency with standards.
• Support inventory, forecasting, and stock levels; coordinate with other departments.

Skills

Leadership

Team supervision

Communication

Time management

Problem solving

Customer service

Education

High school diploma

Job description

Marcus Hotels & Resorts is seeking a Full-Time Food & Beverage Supervisor at Hilton Madison Monona Terrace in Madison, WI. You will lead restaurant staff, oversee service standards, manage schedules, and uphold cleanliness and safety across outlets, while delivering guest satisfaction.

Ideal candidates bring supervisory F&B experience, strong communication, and leadership to foster a positive team. Perks include meals, discounts, and benefits, with growth opportunities.