Food & Beverage Supervisor: Guest Experience Leader

Ultipro; Bedford (NH); Hybrid; USD 26,000 - 34,000; Full time

Job summary

Manchester Country Club in Bedford, NH, is seeking a full-time Food & Beverage Supervisor to oversee dining room operations and staff. You’ll hire, train, and supervise F&B service and food production, ensuring guest expectations are met and exceeded.

As part of Troon, you’ll contribute to a global leader in golf and community management while delivering exceptional service, managing reservations, and supporting a fast-paced hospitality team.

Qualifications

• High School Diploma preferred. Must obtain any required local and state licenses or certifications.
• Knowledge of dining room operations required.
• Ability to communicate effectively with managers, guests and employees both verbally and in writing. Must be able to perform basic math computations.

Responsibilities

• Delivers and promotes prompt, courteous and friendly service to all members, guests and employees.
• Motivates and directs staff members on a daily basis.
• Performs daily cash reconciliation.
• Receives and greets members and guests.
• Suggests and describes menu items; alcoholic beverages and wine to members and their guests.
• Inspects all linens daily for proper appearance.
• Inspects all tables before meal service for proper appearance.
• Handles minor member complaints and reports all other complaints to food and beverage manager or club manager.
• Assures that all safety, accident and emergency policies and procedures are in place and consistently followed.
• Assures that opening and closing duties are performed by service staff.
• Manages guest reservations.
• Assists with food and beverage service, if needed.
• Attends staff meetings and pre-shift line-up meetings.
• Assists in preparing work schedules for dining room personnel.

Skills

Communication

Math skills

Customer service

Education

High School Diploma

Job description

Manchester Country Club in Bedford, NH, is seeking a full-time Food & Beverage Supervisor to oversee dining room operations and staff. You’ll hire, train, and supervise F&B service and food production, ensuring guest expectations are met and exceeded.

As part of Troon, you’ll contribute to a global leader in golf and community management while delivering exceptional service, managing reservations, and supporting a fast-paced hospitality team.