Food & Beverage Supervisor

Berkshirejobs; Williamstown (MA); On-site; USD 42,000 - 60,000; Full time

Job summary

Berkshirejobs is seeking a Restaurant Supervisor in Williamstown, MA to ensure exceptional guest experiences and smooth restaurant operations. The role emphasizes leadership, strong organizational skills, and collaboration with culinary teams.

Responsibilities include supervising service, greeting guests, expediting orders, managing inventory, and mentoring new staff. A proactive approach to customer feedback and operational efficiency is essential for success.

Qualifications

• Experience in supervising restaurant operations.
• Strong organizational skills.
• Ability to mentor and train new associates.
• Proven customer service orientation with guest satisfaction focus.
• Attention to detail and accuracy in handling administrative tasks.

Responsibilities

• Supervising hotel restaurant operations.
• Greeting guests and responding to queries or concerns in a timely manner.
• Expediting orders as needed.
• Assist Manager in maintaining food and beverage inventory.
• Monitoring cash flow and settling outstanding bills.
• Schedule appropriately with Manager.
• Time management and problem-solving skills.
• Reporting any technical issues and maintenance needs.
• Assisting in training and mentoring new associates.
• Supervising, supporting and working shifts.
• Communicating with culinary and kitchen teams.

Skills

Leadership

Customer service

Communication

Time management

Inventory control

Staff training

Job description

As a Restaurant Supervisor you will demonstrate a high level of service, attention to detail for exceptional guests’ satisfaction and positive associate relations. We are looking for a food & beverage professional with leadership and organizational skills to ensure the restaurant runs smoothly.

Responsibilities include:

• Supervising hotel restaurant operations.
• Administrative skills.
• Greeting guests and responding to queries or concerns in a timely manner.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Expediting orders as needed.
• Assist Manager in maintaining food and beverage inventory.
• Monitoring cash flow and settling outstanding bills.
• Schedule appropriately with Manager.
• Time management and problem-solving skills.
• Reporting any technical issues and maintenance needs.
• Assisting in training and mentoring new associates.
• Supervising, supporting and working shifts.
• Communicating with culinary and kitchen teams.