Food & Beverage Supervisor

Q Center; St. Charles (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

Join a leading hospitality venue as a Food & Beverage Supervisor. Oversee dining operations, manage staff, and ensure quality service for various events. This full-time role requires strong supervisory skills and a commitment to guest satisfaction.

Benefits

Paid Time Off

401(K) with Employer Match

Holiday Pay

Medical, Dental, and Vision Insurance

Employee Assistance Program

Basic Life, AD&D

Disability Benefits

Employee Meals

Qualifications

• At least 1 year of progressive experience in a hotel or related field required.
• BASSET and Food Handler certifications or equivalent required.

Responsibilities

• Oversee team members and manage service in dining areas and events.
• Assist in staff training, motivation, and monitor expenses.
• Ensure guest satisfaction and maintain professional relationships.

Skills

Food Prep

Bar Terminology

Wine Service

Basic Computer Skills

Supervisory Skills

Education

High School Diploma

Job description

Join to apply for the Food & Beverage Supervisor role at Q Center

Q Center is seeking a Full-Time Food & Beverage Supervisor to join our team!

Job Summary
The F&B supervisor oversees team members, manages service in dining areas, coffee breaks, banquets, and retail outlets, including setup, service, and breakdown. They assign duties during shifts, ensure tasks are completed accurately and timely, and work closely with the event planning and culinary teams to ensure quality service and guest satisfaction. They also assist in staff training, motivation, coaching, and monitor expenses and labor costs.

The schedule varies and includes days, afternoons, evenings, and weekends.

Starting rate is $22.00/hour.

Benefits
- Paid time off
- 401(K) with employer match
- Holiday Pay
- Medical, Dental, and Vision Insurance with Wellness Credits
- Employee Assistance Program
- Basic Life, AD&D
- Disability Benefits
- Employee Meals

Education & Experience
- High School diploma or equivalent and/or related experience preferred
- At least 1 year of progressive experience in a hotel or related field required
- Supervisory experience preferred
- Knowledge of food prep, bar terminology, wine service
- Basic computer skills required
- BASSET and Food Handler certifications or equivalent required

Physical Requirements
- Flexible, long hours sometimes required
- Medium work exerting up to 50 pounds, and/or 20 pounds frequently
- Ability to stand during entire shift

Fundamental Requirements
- Attentive, friendly, helpful, courteous to guests and staff
- Maintain professional relationships and open communication
- Monitor daily operations and staff
- Identify opportunities for improvement and make recommendations
- Conduct training, meetings, and develop staff morale and skills
- Prepare training documents
- Motivate, coach, and counsel staff
- Ensure training and compliance with SOPs, policies, and risk management
- Operate department computer systems
- Keep staff informed of business changes
- Report problems or issues to supervisor
- Respond courteously to requests, complaints, or accidents
- Maintain clean, organized work areas
- Ensure guest and staff safety and satisfaction
- Perform other duties as assigned

Job Specific Requirements
- Check in/out, train, and monitor temporary staff
- Adjust staffing levels as needed
- Maintain confidentiality
- Ensure food quality and temperature
- Handle guest concerns and communicate with management
- Conduct pre-shift meetings
- Inspect sanitation of all areas
- Train front of house staff
- Assist with counseling of staff
- Complete paperwork
- Ensure guest satisfaction
- Maintain BASSET and Food Safety certifications

Dining Room
- Manage inventory and ensure standards
- Maintain menu and label quality
- Clear and sanitize tables promptly
- Communicate with incoming shift
- Supervise Dining Room Attendants

Banquets
- Act as guest liaison during events
- Ensure banquet setup per BEO
- Supervise setup and service
- Conduct pre-function meetings
- Monitor ongoing functions
- Collaborate with departments
- Manage inventory and requisitions
- Handle beverage service and checks
- Supervise cleanup and breakdown
- Complete tip reports

Coffee Breaks
- Supervise attendants
- Maintain coffee quality and temperature
- Communicate with event planners
- Manage inventory and breakdown

Retail Outlet
- Oversee retail operations
- Assist in service as needed
- Monitor and maintain inventory
- Ensure proper check settlement
- Supervise staff and ensure standards
- Handle end-of-night duties

Q Center offers a dynamic environment with diverse event types and a commitment to excellence. We are an equal opportunity employer. For accommodations, email [e-mail] with the job title.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality