Food & Beverage Supervisor

Aloft-Santa-Clara; San Jose (CA); On-site; USD 30,307 - 44,083; Full time

Job summary

Aloft Santa Clara is seeking an F&B Supervisor to lead daily operations in our hotel restaurant, bar, and banquet spaces. You will supervise servers, bartenders, hosts, bussers, and food runners, ensuring guest satisfaction, smooth service flow, and adherence to standards.

Ideal candidates have 1–2 years of food and beverage experience, prior supervisory experience, and strong leadership, communication, and problem-solving skills. Flexibility to work nights, weekends, and holidays is required.

Qualifications

• High school diploma or equivalent required.
• Hospitality coursework or certifications preferred.

Responsibilities

• Supervise and support daily operations of assigned F&B outlet(s).
• Assist with training and onboarding new team members.
• Ensure service standards, cleanliness, and guest satisfaction targets are met.
• Monitor dining areas, bar stations, and service flow during peak periods.
• Assist with scheduling, breaks, and shift coverage as needed.
• Handle guest concerns promptly and professionally.
• Support inventory, ordering, and restocking processes.
• Ensure compliance with safety, sanitation, and alcohol service guidelines.
• Assist with opening and closing procedures.

Skills

Leadership

Communication

Customer service

Problem-solving

POS systems

Cash handling

Food safety

Alcohol service

Multitasking

Organization

Education

High school diploma

Hospitality coursework

Tools

POS systems

Job description

ALOFT Santa Clara175 rooms | 1,980 sq. ft. meeting/event spaceAmenities: pet-friendly property, indoor and outdoor meeting space, gourmet pantry, lively cocktail bar with live music, fitness center, laundry on-site.A newly renovated, vibrant hotel within the America Center complex, designed for the next-generation traveler. Guests enjoy stylish, tech-forward rooms and convenient access to Levi's Stadium, the San Francisco Bay Trail, and major Silicon Valley corporate offices. A dynamic environment for hospitality professionals serving both business and leisure travelers.Pay Range:$22.00-$32.00JOB DESCRIPTIONJob Title: F&B SupervisorDepartment: Food & BeverageSupervision Exercised: Servers, Bartenders, Hosts, Bussers, Food Runners, Line CooksSupervision Received: General Manager and Director of RoomsMINIMUM REQUIREMENTSEducationHigh school diploma or equivalent required.Hospitality coursework or certifications preferred.ExperienceMinimum 1–2 years of food and beverage experience.Prior supervisory or lead experience preferred.Experience in restaurant, bar, or banquet operations a plus.Skills and KnowledgeStrong leadership and communication abilities.Excellent customer service and problem-solving skills.Working knowledge of POS systems and cash-handling procedures.Understanding of food safety, sanitation standards, and alcohol service regulations.Ability to multitask and work efficiently in a fast-paced environment.Strong organizational and team coordination skills.Ability to work a flexible schedule, including nights, weekends, and holidays.Job Duties and ResponsibilitiesSupervise and support daily operations of assigned F&B outlet(s).Assist with training and onboarding new team members.Ensure service standards, cleanliness, and guest satisfaction targets are met.Monitor dining areas, bar stations, and service flow during peak periods.Assist with scheduling, breaks, and shift coverage as needed.Handle guest concerns promptly and professionally.Support inventory, ordering, and restocking processes.Ensure compliance with safety, sanitation, and alcohol service guidelines.Assist with opening and closing procedures.Perform additional duties as assigned by management.Position Disclaimer: This job description reflects the general nature and level of work performed in this role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Management reserves the right to modify, add, or assign duties as necessary to meet business needs.HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.