Food & Beverage Supervisor

Atrium Hospitality; Joplin (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a forward-thinking hospitality firm as a Food & Beverage Supervisor. This role is pivotal in delivering exceptional guest experiences while leading a team of dedicated associates. You'll be responsible for training staff, ensuring compliance with health guidelines, and maintaining high service standards. With opportunities for career growth and a supportive work environment, this position is perfect for those passionate about hospitality and service excellence. Embrace the chance to make a positive impact in a thriving community-focused atmosphere.

Benefits

401(k) plan with company match

Comprehensive Health Coverage

Paid Time Off & Vacation

Tuition Reimbursement

DailyPay

Wellness Programs

Exclusive Discounts

Qualifications

• 6+ months experience in server or related capacity.
• Prior supervisory experience in food and beverage.

Responsibilities

• Supervise food and beverage associates for excellent service.
• Conduct training and ensure cleanliness standards are met.

Skills

Customer Service

Leadership

Food Safety

Problem Solving

Education

High School Diploma or Equivalent

Job description

Hotel:

Joplin Residence Inn 3128 E. Hammons Boulevard Joplin, MO 64804 Food & Beverage Supervisor Full time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service , Perseverance, Inclusion, Respect, Innovation , and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning – 40% of our management hires are internal promotions!
• Invest in Your Future – 401(k) plan with company match.
• Comprehensive Health Coverage – Medical, dental, and vision insurance options.
• Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

__________________________________________________

Primary Purpose:

The primary purpose of the Food & Beverage Supervisor is to provide guests with an excellent food and beverage experience while ensuring that all Associates meet brand standards and exceed guest expectations.

Work Performed:

The Food & Beverage Supervisor will be tasked with the following duties, responsibilities, and assignments:

• Supervise and direct the prompt, efficient and friendly serving of all food and beverage associates;

• Conduct appropriate training, coaching and accountability of food and beverage associates when service, performance, or cleanliness standards are not met;

• Ensure all opening and closing side work is completed on a daily basis;

• Work quickly and independently to resolve operational and/or guest issues when necessary, ensuring proper follow through with appropriate manager(s );

• Act as a liaison between kitchen and front of house associates;

• Assist other Associates in their job duties as necessary , including bartending, bussing, cooking and serving ;

• Assist with ordering supplies and equipment while controlling costs;

• Responsible for scheduling Associates to ensure adequate coverage for business needs and that Associates are provided the opportunity to take all required meal and rest breaks ; Adhere to Health Department guidelines for food handling and sanitation so that guests and employees will not be in risk of cross-contamination , including keeping compartment sink, side boards, and refrigerators clean and sanitized ;

• Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and

• Any and all other work as required to complete the primary purpose of the position.

Qualifications:

• At least six months of experience in server or related capacity

• Prior supervisor/leadership experience

• Prior customer service experience
• Prior related hotel experience

• High school diploma or equivalent

• Food Safety Training certified or become certified within first 60 days of employment.

• Alcohol Awareness certified or become certified within first 60 days of employment

• A ble to lift a minimum of 50lbs occasionally and 20lbs regularly

• Able to bend and squat repeatedly

• Able to walk and stand for duration of scheduled shift

• F lexible to work day shifts, early mornings, evenings , n ights, weekends and holidays

Hourly Pay Range: $16.00-$16.80

_____________________________________________

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy