Food & Beverage Supervisor

Atrium Hospitality LP; Joplin (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Food & Beverage Supervisor to enhance guest experiences and lead a team in delivering exceptional service. This role involves supervising staff, ensuring adherence to brand standards, and resolving operational issues. The ideal candidate will thrive in a fast-paced environment, showcasing strong leadership and communication skills. With opportunities for career growth and a commitment to community service, this position offers a fulfilling career path in the hospitality sector. Join a team that values teamwork, innovation, and making a positive impact on guests and associates alike.

Benefits

401(k) Plan with Company Match

Comprehensive Health Coverage

Paid Time Off & Vacation

Tuition Reimbursement

DailyPay

Wellness Programs

Exclusive Discounts

Qualifications

• At least six months of experience in a server or related capacity.
• Prior supervisory and customer service experience required.

Responsibilities

• Supervise and direct food and beverage associates for excellent service.
• Conduct training and ensure compliance with cleanliness standards.

Skills

Customer Service

Supervisory Skills

Food Safety Knowledge

Communication

Problem Solving

Education

High School Diploma or Equivalent

Job description

Hotel:

Joplin Residence Inn

3128 E. Hammons Boulevard

Joplin, MO 64804

Food & Beverage Supervisor

Full time

Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

• Career Growth & Learning - 40% of our management hires are internal promotions!
• Invest in Your Future - 401(k) plan with company match.
• Comprehensive Health Coverage - Medical, dental, and vision insurance options.
• Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
• Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
• Purpose & Impact - Make a difference through Atrium’s community service and volunteer programs.

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Primary Purpose:

The primary purpose of the Food & Beverage Supervisor is to provide guests with an excellent food and beverage experience while ensuring that all Associates meet brand standards and exceed guest expectations.

Work Performed:

TheFood & BeverageSupervisor will be tasked with the following duties, responsibilities, and assignments:

• Supervise and direct the prompt, efficient and friendly serving of all food and beverageassociates;

• Conduct appropriatetraining,coaching and accountability of food and beverage associates when service, performance, or cleanliness standards are notmet;

• Ensure all opening and closing side work is completed on a dailybasis;

• Work quickly and independently to resolve operational and/or guest issues when necessary, ensuring proper follow through with appropriate manager(s);

• Act as a liaison between kitchen and front of houseassociates;

• AssistotherAssociatesin their job duties as necessary, including bartending, bussing, cooking andserving;

• Assist with ordering supplies and equipmentwhile controllingcosts;

• Responsible for scheduling Associates to ensure adequate coverage for business needs and that Associates are provided the opportunity to take all required meal and rest breaks;Adhere toHealth Department guidelines for food handling and sanitation so that guests and employees will not be in risk of cross-contamination, including keepingcompartment sink, side boards, and refrigerators clean and sanitized;

• Follow all company safety and security policies and procedures, including reporting accidents,injuriesand unsafe work conditions to management;and

• Any and allother work as required to complete the primary purpose of the position.

Qualifications:

• At least sixmonthsofexperience inserveror related capacity

• Prior supervisor/leadershipexperience

• Prior customer service experience
• Prior related hotel experience

• High school diploma or equivalent

• Food Safety Training certified or become certified within first 60 days of employment.

• Alcohol Awareness certified or become certified within first 60 days of employment

• Able to lift a minimum of 50lbsoccasionally and 20lbs regularly

• Ableto bend and squat repeatedly

• Able to walk and stand for duration of scheduled shift

• Flexible to work day shifts, early mornings, evenings,nights,weekends and holidays

Hourly Pay Range: $16.00-$16.80

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy