Food & Beverage Supervisor

HEI Hotels & Resorts; Atlanta (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading hotel in Atlanta as a Food and Beverage Supervisor. You will assist in managing daily operations, ensuring exceptional service, and maintaining compliance with standards. Enjoy competitive pay, career advancement opportunities, and a supportive work environment that values diversity and work/life balance.

Benefits

Medical and Dental Programs

Vision Insurance

Vacation, Sick and Holiday Programs

Pet Insurance

401(k) Savings Plan

Qualifications

• Hotel experience preferred.
• Previous supervisory experience preferred.
• Ability to lift/carry weight up to 50 pounds.

Responsibilities

• Assist in day-to-day operations of food and beverage outlets.
• Monitor servers and busperson adherence to service standards.
• Communicate daily with restaurant manager regarding special events.

Skills

Communication

Time Management

Supervisory Skills

Education

High School Diploma

Tools

Point of Sale

Job description

About Us

Nestled between Downtown Atlanta and Buckhead, the Crowne Plaza Atlanta Midtown hotel is perfectly situated. Fortune 100 corporations and exciting attractions like the Georgia Aquarium, World of Coca-Cola, and College Football Hall of Fame are nearby. We offer authentic Southern hospitality and go above and beyond for exceptional stays at Crowne Plaza Atlanta Midtown & Staybridge Suites. Join our team and take advantage of our great benefits package, competitive pay, potential for career advancement and be a part of a team that supports one another. Under our HEI Loves culture we work in an environment that promotes work/life balance and all associates are valued.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Assist the Food and Beverage Manager in the day-to-day operations of the Banquet, Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Essential Duties and Responsibilities

• Monitor servers and busperson adherence to all service standards.

• Supervise service of guests, being watchful of signals from guests in need of service.

• Assist manager to establish and monitor sidework duty completion.

• Maintain bank to HEI Hotels and Resorts standards.

• Read daily communication sheets from previous shift and prepare one for the following shift. *Check floor plan for appropriate coverage.

• Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.

• Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.

• Communicate daily with restaurant manager with regard to special events, house counts, etc.

• Assist manager in conducting menu classes and taste panels.

• Communicate both verbally and in writing to provide clear direction to staff.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• High School Diploma or equivalent required.

• Hotel experience preferred.

• Previous supervisory experience preferred.

• Ability to use point of sale.

• Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.

• Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodation.

• Ability to work effectively under time constraints and deadlines.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dentalprograms through Anthem Blue Cross Blue Shield as well asVision insurance programsthrough EyeMed.Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.