Food & Beverage Manager — Lead Dining & Guest Experience

benchmark; Wisconsin Dells (WI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision coverage

Paid time off and holidays

401(k) with employer match

Associate recognition programs

Exclusive discounts and family perks

Free employee meal daily

Job summary

Pyramid Global Hospitality is opening Dellshire Resort’s Dawn Manor restaurant in Wisconsin Dells. The Food & Beverage Manager oversees daily front-of-house operations and delivers exceptional guest service while maintaining high hospitality standards.

This role leads a diverse team and drives service excellence in a world-class resort setting. You will mentor staff, manage schedules, and ensure operational efficiency, guest satisfaction, and teamwork.

Responsibilities

• Lead daily restaurant operations including service, staffing, and guest experience.
• Supervise front-of-house team members including servers, bartenders, hosts, and support staff.
• Create and manage team schedules based on business levels and operational needs.
• Ensure service standards, cleanliness, and hospitality expectations are consistently met.
• Respond promptly and professionally to guest concerns or feedback.
• Train, coach, and develop team members to support service excellence.
• Serve as a mentor to team members, supporting their professional growth and career development.

Job description

Pyramid Global Hospitality is opening Dellshire Resort’s Dawn Manor restaurant in Wisconsin Dells. The Food & Beverage Manager oversees daily front-of-house operations and delivers exceptional guest service while maintaining high hospitality standards.

This role leads a diverse team and drives service excellence in a world-class resort setting. You will mentor staff, manage schedules, and ensure operational efficiency, guest satisfaction, and teamwork.