Food & Beverage Manager – Events & Guest Experience

SeaWorld Parks & Entertainment; San Diego (CA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Voluntary Insurance

Life Insurance

Disability Benefits

Tuition Reimbursement

Dependent and Health Care Flexible Sp.

Employee Assistance Program

Legal Assistance Plan

Job summary

SeaWorld Parks & Entertainment in San Diego seeks enthusiastic Ambassadors to lead and inspire a team delivering exceptional guest experiences. You will model top service standards, supervise and train ambassadors, and maintain a safe, clean environment for guests and animals.

The role emphasizes leadership, safety, and hands-on supervision in catering, events, and festivals with opportunities for growth and flexible scheduling. 70k+ compensation accompanies comprehensive benefits.

Qualifications

• Must be 18 years or older.
• 1 year of leadership experience in food and beverage or similar high-volume setting.
• Ability to lead and develop ambassadors in daily tasks.
• Model SEA safety, guest service, attendance, cleanliness, wardrobe standards.
• Must be able to lead ambassadors in alcohol-serving areas.
• Valid driver’s license preferred.
• Complete Food Safety Manager certification and pass exam.

Responsibilities

• Supervise, train, and counsel Ambassadors.
• Perform the job duties you’re supervising.
• Maintain a clean and safe environment for all team members, guests, and animals.
• Develop team members through training, feedback and coaching.
• Ensure compliance with all relevant regulations and policies.
• Assist leadership with supervision of planning, directing, and organizational needs of the department with a focus in Catering, Special Events and Consumer Events & Festivals.
• Respond to guest and team member needs.
• Assists leadership with employees scheduling, training, food ordering and equipment.

Skills

Leadership

Team training

Guest service

Safety compliance

Alcohol service

Scheduling

Physical stamina

Driver's license

Communication

Education

Food Safety Manager certification

Job description

SeaWorld Parks & Entertainment in San Diego seeks enthusiastic Ambassadors to lead and inspire a team delivering exceptional guest experiences. You will model top service standards, supervise and train ambassadors, and maintain a safe, clean environment for guests and animals.

The role emphasizes leadership, safety, and hands-on supervision in catering, events, and festivals with opportunities for growth and flexible scheduling. 70k+ compensation accompanies comprehensive benefits.