Food & Beverage Business Analyst

SeaWorld; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

SeaWorld Orlando is seeking a Food & Beverage Business Analyst who will work with park leadership to identify opportunities, support pricing strategies, and drive revenue through souvenir cups and other branded F&B offerings.

You will analyze sales trends, manage inventory, and coordinate with cross-functional teams on pricing, promotions, and product launches, delivering regular performance dashboards to improve guest experience and park profitability.

Qualifications

• Bachelor's degree in Business, Analytics, Hospitality Management, Finance, or related field.
• 1-3 years in business analytics, operations, hospitality, retail, or F&B.
• Strong Excel and data analysis skills.
• Excellent communication, organization, problem-solving, and relationship-building skills.
• Attention to detail and ability to manage multiple projects and deadlines.

Responsibilities

• Collaborate with F&B leadership to identify revenue opportunities.
• Analyze sales trends, pricing and product performance.
• Develop reports and dashboards for regional and park leadership.
• Support pricing strategies, inventory management, and product launches.
• Coordinate with cross-functional teams to implement initiatives.

Skills

Excel

Data analysis

Communication

Organization

Problem solving

Education

Bachelor's degree in Business/Analytics/Hospitality Management/Finance/related field

Tools

Power BI

Tableau

POS systems

Pricing platforms

Inventory management software

Job description

SeaWorld is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. Were also committed to helping ambitious people achieve their professional best. We're always seeking exceptionally skilled and knowledgeable individuals to join our team.

Reporting to the Regional Director of Food & Beverage, The Food & Beverage Business Analyst works directly with the Vice President of Food & Beverage, Park F&B Directors, and operational teams to identify opportunities, implement initiatives, and support park operations. The role builds strong relationships while supporting pricing strategies, technology, inventory management, and revenue-generating programs such as souvenir cups, popcorn buckets, and other branded F&B products.

The ideal candidate is analytical, creative, organized, and service-oriented, with a passion for helping operators succeed and enhancing the guest experience.

Key Responsibilities

Park Collaboration & Operational Support

• Build strong relationships with the Vice President of Food & Beverage, Park Directors, and operational teams.
• Serve as a responsive support partner to parks, assisting with operational needs, business initiatives, and problem-solving.
• Collaborate with Culinary, Marketing, Finance, Procurement, Warehouse, and Technology teams to execute projects.
• Maintain regular communication and follow-through with park leadership.

Revenue Growth & Product Innovation

• Partner with park operators to identify new revenue opportunities and innovative F&B offerings.
• Support development and launch of souvenir cups, collectible popcorn buckets, specialty drinkware, and other branded vessels.
• Research industry trends and guest preferences to recommend new products and promotions.
• Evaluate product costs, pricing, margins, and sales performance; identify upselling, bundling, and seasonal promotion opportunities.

Inventory Management

• Work with parks, Procurement, and Warehouse teams to maintain appropriate inventory levels of souvenir vessels and promotional products.
• Monitor inventory, sales trends, and replenishment needs to minimize shortages and excess stock.
• Support forecasting and inventory planning for seasonal events and new launches.
• Identify slow-moving inventory and recommend strategies to improve sell-through.

Pricing, Technology & Program Execution

• Maintain accurate F&B pricing across POS systems, kiosks, mobile ordering, and digital menus.
• Perform ongoing POS maintenance, including menu item setup, configuration changes, pricing updates, and system accuracy checks across park locations.
• Coordinate and execute POS updates with park operators and Technology teams, validating changes before launch and resolving issues promptly.
• Establish, document, and reinforce POS best practices to promote consistent menu configuration, transaction accuracy, operational efficiency, and guest experience.
• Support pricing strategies through cost analysis, margin evaluation, and competitive benchmarking.
• Assist with technology implementations, system testing, troubleshooting, and operational improvements.
• Coordinate seasonal events, limited-time offerings, and product launches with park leadership and cross-functional teams.
• Ensure timely execution, operational readiness, and follow-through.

Analytics & Business Performance

• Analyze sales trends, product performance, pricing effectiveness, and revenue opportunities.
• Develop reports and dashboards to support business decisions and track initiative performance.
• Recommend improvements to revenue, profitability, inventory efficiency, and guest satisfaction.
• Prepare regular performance updates for regional and park leadership.

Qualifications

Required

• Bachelor's degree in Business, Analytics, Hospitality Management, Finance, or related field.
• 1-3 years of experience in business analytics, operations, hospitality, retail, or F&B.
• Strong Excel and data analysis skills.
• Excellent communication, organization, problem-solving, and relationship-building skills.
• Attention to detail and ability to manage multiple projects and deadlines.

Preferred

• Experience in multi-unit restaurant, theme park, or hospitality operations.
• Familiarity with POS systems, pricing platforms, and inventory management.
• Experience with new product launches, promotions, or revenue initiatives.
• Knowledge of Power BI, Tableau, or similar reporting tools.

Key Competencies

• Relationship building and collaboration
• Operational support
• Revenue innovation
• Analytical thinking
• Accountability and execution

Position Expectations

This is a support-focused role dedicated to helping park operators succeed. The analyst must be proactive, responsive, collaborative, and committed to practical solutions that improve operational performance and drive revenue growth. Success will be measured through strong park relationships, pricing and invent