Food & Beverage Attendant

IHG Hotels & Resorts; Augusta (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

IHG Hotels & Resorts in Augusta, GA is seeking a Buffet Attendant to prepare and transport food and beverages, maintain clean, organized buffet areas, and provide friendly guest service. You will monitor supplies, assist with inventory, and follow safety and quality standards.

This role requires physical stamina and the ability to work nights, weekends, or holidays. The position is full-time, non-exempt with pay rate of $17.75/hour and potential for teamwork across departments in a large hotel

Qualifications

• Basic reading, writing and math skills required.
• Reading and writing abilities utilized often when preparing buffet items.
• Mathematical skills including basic math, measurements and quantities.

Responsibilities

• Prepare and/or transport all food and beverage items and supplies to buffet areas.
• Monitor area to ensure adequate supplies and replenish items as necessary.
• Follow preparation methods, times, and quality standards; monitor taste and presentation.
• Welcome guests and respond to requests promptly; refer serious matters to management.
• Purchase and/or requisition inventory to maintain stock levels.
• Monitor and control food costs and ensure proper storage and minimize waste.
• Maintain a clean, organized buffet area and related equipment.
• Check equipment condition and report safety hazards or malfunctions.
• Operate dishwashing when required and store clean dishes.
• Promote teamwork and quality service through daily inter-department coordination.
• Perform other duties as assigned.

Skills

Reading

Writing

Math

Communication skills

Teamwork

Job description

DUTIES AND RESPONSIBILITIES

• Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from the buffet areas.
• Monitor area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenish buffet items and areas as necessary.
• Follow preparation methods, times, and quality and presentation standards. Monitor taste, appearance, texture, serving temperature, portion size, and garnish method as required.
• Welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management.
• Purchase and/or requisition for purchase inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment.
• Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.
• Maintain a clean, neat, and well-organized work and buffet area, which may include but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles and clear tables as required.
• Check the working condition of equipment and machinery in accordance with specifications. Report to supervisor all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs.
• May operate dishwashing machine in accordance with manufacturer specifications and instructions and place clean dishes and utensils in assigned storage location.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Perform other duties as assigned.

Qualifications and Requirements

Basic reading, writing and math skills and some prior food preparation experience preferred.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds
• Standing up and moving about the kitchen and cafeteria
• Handling food, objects, products and utensils
• Bending, stooping, kneeling

Other

• Communication skills are utilized a significant amount of time when interacting with guests and supervisors.
• Food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when preparing buffet items from instructions.
• Mathematical skills, including basic math, measurements, quantities, and variances are used frequently.
• May be required to work nights, weekends, and/or holidays

This is a full-time non-exempt position with a pay rate of $17.75/hour.

We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
• For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.