Food & Beverage Assistant Operations Analyst - Full Time

Biltmore Workforce Management; Asheville (NC); On-site; USD 28,000 - 39,000; Full time

Job summary

Biltmore Workforce Management in Asheville, NC is seeking an F&B Assistant Operations Analyst to analyze department records, payroll, and general ledger activities for estate and lodging F&B locations.

The role focuses on financial tracking, reporting, budgeting support, and to assist with HR processes, KPI reporting, and forecasting in a confidential environment.

Qualifications

• High school diploma; additional education preferred.
• 3+ years in accounting and/or hospitality administration.
• Strong Excel skills, including macros and Power Query.
• Experience with Workday and Adaptive planning tools.

Responsibilities

• Oversee financial reporting for the department, including daily, weekly and monthly analyses.
• Develop and maintain department tracking and reporting tools.
• Provide labor and financial forecasting to leaders and GMs.
• Support payroll processes and Kronos workforce management.
• Collaborate with HR on onboarding/offboarding and process improvements.

Skills

Analytical skills

Attention to detail

Time management

Communication

Education

High school diploma

Tools

Excel

Power Query

Workday

Adaptive

Eatec

Job description

Job DescriptionThis is an hourly, full-time position working 32+ hours per week on-site in an office in Asheville, NC.The F&B Assistant Operations Analyst is responsible for the analysis of all major department records and reports, including: F&B Daily Flash, all department DSRs, Shift Reports, Weekly Tip Payout Reports, Kronos Weekly Labor, and all Weekly/Monthly Metrics Reports for estate and lodging F&B locations. The primary responsibilities of this position include department financial tracking and analysis as well as general ledger accounting duties, payroll and Kronos workforce management, staff support with all HR related processes, and to support the F&B Operations Analyst as well as Department Directors and VP. This person must be capable of handling confidential information and material. Attention to detail is key.Essential Job Duties:1. Over-see all major financial reporting needs for the department, including operational analysis of daily DSR and flash updates; weekly labor and sales analysis; metrics reports and analysis; monthly general ledger processes; and other reporting needs as they arise2. Develop, maintain and analyze department tracking and reporting tools3. Provide GMs with up to date labor analysis to aid in maintaining profit goals4. Provide analysis of current sales and costs of goods trends for GMs/Directors to set pricing, menu mix, and seasonal hours across estate and lodging F&B operations5. Work with accounting and purchasing departments on all month-end financial processes and provide leaders with historical profit analytics across business units6. Manage Workday and Adaptive financial reporting7. Full responsibility for all department payroll functions, including labor detail analysis8. Prepare and support GMs/Directors in the annual budgeting process as well as weekly/monthly forecasting9. Provide Vice President with weekly metrics, labor, and financial forecast analysisAdditional Responsibilities:1. Maintain F&B department Datavision and Micros reporting and functionality2. Lead the development (and updates) for F&B admin team SOPs3. Assist purchasing team with routine Eatec data entry, invoice processing, etc4. Report out to management team on customer service-related ratings, guest comments, etc (CSM, Open Table, Coyle)5. Serve as central liaison with Human Resources to support all on-boarding & off-boarding processes and procedures6. General assistance and support for leadership, department, and company7. Additional administrative duties for estate and lodging F&BQualifications:1. High school diploma. Additional education, training, and/or certification(s) preferred.2. At least three (2) years of experience in accounting and/or hospitality administration. Equivalent combination of education/experience considered. Ideal candidate will have related food and beverage and/or accounting background3. High proficiency with Microsoft Excel and complex spreadsheets; ability to read, build and maintain Excel macros with VBA editor; use if Excel Power Query to export data and transform corporate reports.4. General ledger and/or cost accounting background preferred; ability to quickly learn Biltmore's systems and procedures, as well as products and services.5. Experience with Eatec, Workday, Adaptive and other business analysis software a plus6. Outstanding interpersonal and communication skills; analytic skills; ability to convey information clearly, concisely, and effectively to various audiences7. Excellent planning, organizational, time and project management skills; keen attention to details with focus on quality, accuracy, and service; prioritizes work, adapts.Physical Requirements:1. The incumbent will work in an office environment.2. Must be able to climb stairs.3. The incumbent will be required to lift up to 40 pounds occasionally.4. Remain sitting for 70% of the shift.5. Utilize office equipment throughout shift.