Food and Beverage Supervisor

Hei Hotels Inc.; Boston (MA); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Discounted commuter passes

Incentive programs

Pet insurance

Marriott room discounts for friends &/

Hotel employee discounts

Job summary

HEI Hotels & Resorts is seeking a Food and Beverage Supervisor for The Liberty Hotel in Boston. The role supports the Outlet Manager in planning and managing restaurant, room service, and other outlets to meet guest expectations and financial goals.

Strong leadership and guest-service focus are essential for success in a fast-paced, upscale environment. You will supervise servers, ensure service standards, and coordinate with the restaurant manager on events, house counts, and staff scheduling

Qualifications

• Experience operating a point of sale system.
• Strong verbal and written communication skills.
• Ability to lift up to 50 pounds and push/pull carts up to 150 pounds.

Responsibilities

• Monitor servers and busperson adherence to service standards.
• Supervise service of guests and respond to signals for service.
• Assist in establishing and monitoring sidework duties.
• Maintain banking to HEI Hotels and Resorts standards.
• Read and prepare daily shift communications and floor coverage.
• Ensure cleanliness and setup of restaurant areas.
• Ensure liquor service adheres to state and corporate policies.
• Communicate with restaurant manager about events and counts.

Skills

Point of sale

Verbal & written communication

Physical stamina

Job description

Food and Beverage Supervisor# Career Opportunities at HEI Hotels & Resorts## Food and Beverage SupervisorApply: On-Site: The Liberty Hotel - Boston, MA: Full time: Posted Today: JR120552**About Us**The Liberty Hotel, a Marriott Luxury Collection Hotel, is rich with history and full of ornate architecture. A full-service property that is committed to turning moments into memories for our guests. We strive to offer competitive wages and benefits in comparison with other hotels in Boston. We foster an incredible service culture with our associates. We truly believe that by taking great care of our associates, in return, associates will take great care of our guests. We empower our associates to achieve their fullest potential, to learn and grow with us in an environment that values internal promotion and other growth opportunities. We are pleased to offer discounted commuter passes, incentive programs, pet insurance, Marriott room discounts for friends and family and many more. We are seeking self-motivated, people-oriented individuals who value guest services. We cherish people who are genuinely passionate about the true definition of hospitality. If this sounds like you, come join our team!Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $29.00 - $31.00 Hourly### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Assist the Outlet Manager in the planning and management of the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.### **Essential Duties and Responsibilities:*** Monitor servers and busperson adherence to all service standards.* Supervise service of guests, being watchful of signals from guests in need of service.* Assist manager to establish and monitor sidework duty completion.* Maintain bank to HEI Hotels and Resorts standards.* Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.* Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.* Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.* Communicate daily with restaurant manager with regard to special events, house counts, etc.* Assist restaurant manager in conducting menu classes and taste panels.* Communicate both verbally and in writing to provide clear direction to staff.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills:*** Ability to use point of sale.* Ability to lift/carry weight up to 50 pounds with or without reasonable accommodation.* Ability to push/and pull carts of products weighing up to 150 pounds with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.### Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.