Busser/ Server Assistant

Hyatt Regency Boston Harbor; Boston (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Free hot meal during shift

Comprehensive benefits package

Job summary

Hyatt Regency Boston Harbor is seeking staff to assist the Outlet Manager and restaurant servers in maintaining a clean, welcoming dining environment and delivering stellar guest service.

You will clear tables, reset service ware, stock stations, and support beverage and bread service while assisting with high-volume service. Tasks involve physical work up to 50 lbs and require dependable teamwork for smooth operations.

Qualifications

• Knowledge of the appropriate table settings and service ware.
• Ability to grasp, lift and/or carry up to 50 lbs with or without accommodations.
• Effective verbal and written communication skills.

Responsibilities

• Clear dirty table settings and promptly reset tables for the next guests.
• Maintain stock and cleanliness of stations for all meal periods.
• Serve beverages, bread, and butter to begin dining and replenish as needed.
• Transport dirty tableware from dining room to dishwashing area for proper cleaning.
• Assist in keeping outlets clean and welcoming and support servers and outlet manager.
• Adhere to attendance rules and be available to work on a regular basis.

Skills

Table settings knowledge

Heavy lifting up to 50 lbs

Effective communication

Job description

About UsFeel inspired when you work at Hyatt Regency Boston Harbor, a distinctive full-service waterfront hotel offering stunning views of the harbor and the downtown skyline. Our unique, up-scale 270-room property has been honored as a 2024 TripAdvisor Travelers' Choice Award recipient and has earned several Best of Weddings Awards from The Knot. Our team has consistently excelled in key performance metrics recognized by Hyatt, including Cleanliness, Working Order, and Customer Service. We pride ourselves in creating an inclusive and supportive environment, providing associates with a wealth of opportunities to help advance their careers and are proud to share our 95% Associate Satisfaction score! When you join our team, you'll enjoy a free hot meal during your shift and a comprehensive, competitive benefit program for the physical, mental and financial wellness of you and your family including: -Benefit eligibility within first 30 days -Health plans for medical, dental & vision -Generous 401k match -Paid time off including vacation, sick time and flexible holidays -Tuition reimbursement -Hotel stay discounts and more! Our location is convenient for commuters with free on-site parking and MBTA stations close by.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.CompensationSalary Range: $24.00 - $24.00 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? NoOverviewAssist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.Essential Duties and ResponsibilitiesQuickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.Transport all dirty tableware from dining room to dishwashing area for proper cleaning.Comply with attendance rules and be available to work on a regular basis.Perform any other job-related duties as assigned.Qualifications and SkillsKnowledge of the appropriate table settings and service ware.Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.BenefitsHEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Applicants in Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.