Food and Beverage Operations Manager

Delaware North at TD Garden; Daly City (CA); On-site; USD 78,000 - 107,000; Full time

Job summary

Delaware North is seeking a full-time Food and Beverage Operations Manager to oversee concessions and warehouse operations at TD Garden in Boston. This role requires a leader committed to exceptional guest service and teamwork, offering a competitive salary and a variety of benefits.

Benefits

Medical, dental, and vision insurance

401(k) with up to 4% company match

Annual performance bonus

Paid vacation days and holidays

Paid parental bonding leave

Tuition reimbursement

Friends-and-family discounts

Qualifications

• Minimum 7 years of experience in food and beverage operations.
• Proven leadership skills and commitment to guest services.
• Experience with diverse menus and supervisory capacity.

Responsibilities

• Oversee concessions and warehouse operations for quality and service.
• Collaborate with chefs on menu planning and inventory management.
• Handle training and development of team members.

Skills

Leadership

Customer Service

Team Management

Operational Excellence

Job description

The opportunity

Delaware North Sportservice is hiring a full-time Food and Beverage Operations Manager to join our team at TD Garden in Boston Massachusetts. As a Food and Beverage Operations Manager, you will be responsible for overseeing all concessions and warehouse operations and manage special projects directed by the General Manager. This position requires a dedicated leader who values teamwork and strives to create exceptional guest experiences. If you’re a seasoned hospitality professional seeking your next adventure with a company that offers career growth and diverse opportunities, apply today to join our team.

Pay

Minimum – Anticipated Maximum Base Salary: $78,600 – $106,100 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/>https://careers.delawarenorth.com/benefits/

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What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer:

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Oversee operations of concessions and warehousing, ensuring excellence in product quality, service, safety, and sanitation
• Collaborate with the Executive Chef and Restaurant Manager on menu planning, inventory management, cost control, and timely ordering of supplies
• Respond to client requests and ensure alignment with company standards
• Handle scheduling, training, and development of team members to promote growth and consistency
• Uphold company policies while developing procedures that enhance service standards, accountability, and a culture of excellent customer service

More about you

• Minimum of 7 years of experience in a similar food and beverage operations position, with knowledge of diverse menus and experience in a supervisory capacity
• Proven ability to effectively lead a team with a commitment to exceptional guest service
• Capability to streamline scheduling to support operational performance

Source: Hospitality Online