Food and Beverage Manager In Training

Relais & Châteaux; Lexington (MA); On-site; USD 40,500 - 49,500; Full time

Benefits offered by this job

Staff canteen

Job summary

Relais & Châteaux in Lexington, Massachusetts, is seeking a Food & Beverage Assistant to support various operations in the food and beverage department. You will provide floor coverage at the Town Meeting Bistro and assist with both administrative and clerical tasks, ensuring exceptional service for our guests.

The ideal candidate has at least 1 year of experience in hospitality and is proficient in Microsoft Office. This position offers a starting salary of $45,000 annually.

Qualifications

• 1 year of experience in a hospitality role preferred.
• Proficient in Microsoft Office.

Responsibilities

• Provide floor coverage and support to culinary teams.
• Attend BEO meetings for banquet operations.
• Manage clerical tasks like menu editing and data entry.

Skills

Computer knowledge

Communication skills

Education

At least 1 year of experience in hotel or related field

Job description

Perfectly nestled in Lexington, Massachusetts, just 15 miles outside Boston, the Inn at Hastings Park provides unrivaled hospitality and exceptional culinary experiences. The Boston area’s only Relais & Châteaux property. The Inn features 22 stylishly luxurious accommodations, including a lovingly preserved guest house and barn that merge Lexington’s historic heritage and architecture with a contemporary American chic design.

An immersive food and wine destination unlike any other in New England, the Inn provides a delicious respite for those in-the-know, from a transformed seasonal menu at upscale Town Meeting Bistro, to the exclusive Culinary Garden. Inn owner Trisha Pérez Kennealy also shares her passion for teaching in her role as Culinary Educator, offering indoor and outdoor cooking classes for hotel and day guests alike.

Job Description

The Food & Beverage Assistant (F&B Support Role) will receive exposure to and provide support in all aspects of the food and beverage operation, including on‑floor and kitchen coverage, clerical and administrative tasks, marketing material preparation, and other duties to assist in the smooth operation of Food & Beverage. The assistant is also responsible for providing attentive, courteous and efficient service to all guests.

Responsibilities

• Provide floor coverage in the Town Meeting Bistro and support the back‑of‑house culinary, stewarding and personal dining team as needed.
• Attend BEO (Banquet Event Order) meetings to assist in planning and execution of banquet operations.
• Provide clerical support such as editing, printing and distributing menus and other materials, data entry and compiling reports from the POS system.
• Act as a host, utilizing the guest reservation system and warmly engaging with guests to enhance the arrival, dining and departure experience.
• Answer telephone and email messages; respond accordingly. Manage all incoming catering inquiries and distribute.
• Maintain and stay abreast of the latest computer programs/innovations (as applicable).
• Assist with catering event resumes and distribution.
• Manage BEO distribution and event guarantees.
• File all pertinent correspondence in a timely manner.
• Handle correspondence pertaining to the department.
• Maintain adequate inventory of office supplies.
• Responsible for the smooth operation of the office.
• Type and distribute meeting minutes.
• Prepare Banquet Event Orders (BEOs) and Group Resumes as needed.
• Greet guests/clients/employees when necessary.
• Attend meetings/training as required by management.
• Must be proficient with Microsoft Office.

Qualifications

• Education & Experience:
  • At least 1 year of progressive experience in a hotel or related field preferred.
  • College coursework in a related field helpful.
• Computer knowledge/skills required.

Additional Information

Physical Requirements

• Flexible and long hours sometimes required.
• Light work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements

• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service‑oriented manner.
• Assisting with guest communication via e‑mail and phone and in person.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service‑oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross‑train in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.

Compensation & Logistics

• Salary range starting at $45,000 USD a year.
• Number of Positions Available: 1.
• Starting Date: Flexible Start Date.
• Placement Length: 6 or 12 months.
• Languages: English fluent.
• Currency Type: USD.
• Accommodation: Not provided.
• Meals: Staff canteen.
• Uniform: No.
• Transportation Allowance: No.
• Location: Lexington, Massachusetts, United States / Boston, Massachusetts, United States.
• Other Comments: J1 visa.
• Salary Level: To be confirmed with candidate.