Food & Beverage Manager

Canyon Ranch; Massachusetts; On-site; USD 54,000 - 73,000; Full time

Benefits offered by this job

Spa access

Fitness classes

Lectures

Overnight stays

Wellness culture

Job summary

Canyon Ranch in Lenox, MA is seeking a hands-on Food & Beverage Leader to oversee daily operations across dining outlets, beverages, and events. You will mentor teams, manage budgets, ensure quality, safety, and service standards, and collaborate with the Executive Chef to drive guest satisfaction.

Ideal candidates have 3–5 years in hospitality leadership, strong financial acumen, and a passion for delivering exceptional dining experiences in a wellness-focused resort environment.

Qualifications

• 3–5 years of previous experience in food and beverage management or a related hospitality leadership role.
• Strong knowledge of food and beverage operations, fine dining service standards, and hospitality best practices.
• Demonstrated leadership experience, including staff development, training, and performance management.
• Experience managing budgets, purchasing, inventory, financial performance, and profit and loss (P&L).
• A passion for delivering exceptional guest service and creating welcoming, memorable dining experiences.
• Strong communication, organizational, problem-solving, and decision-making skills.
• Knowledge of food safety, sanitation practices, and applicable service regulations.
• Proficiency in Microsoft Office applications and the ability to learn operational systems.
• TIPS or Alcohol Awareness certification and a valid driver's license with an acceptable driving history.
• CPR/AED certification within 90 days of employment and ServSafe Manager certification within six months of hire.
• Flexibility to work varied schedules based on operational needs and the ability to lift up to 40 pounds.

Responsibilities

• Oversee daily food and beverage operations, including dining outlets, beverage service, and support for banquets and special events.
• Deliver exceptional guest experiences by maintaining Canyon Ranch service standards and ensuring the quality and nutritional integrity of our dining offerings.
• Lead, mentor, and develop food and beverage colleagues and supervisors, fostering a positive, collaborative, and guest-focused environment.
• Manage staffing, hiring, onboarding, training, performance evaluations, and ongoing professional development.
• Collaborate closely with the Executive Chef to maintain quality standards, strengthen teamwork, and achieve departmental goals.
• Oversee departmental budgets, purchasing, inventory, cost controls, revenue forecasting, and financial performance.
• Manage beverage programs and vendor relationships to ensure quality, appropriate pricing, and inventory control.
• Develop and implement training programs to support operational excellence, food safety, and consistent service delivery.
• Ensure compliance with applicable health, safety, sanitation, and alcohol service requirements.
• Identify opportunities to enhance guest satisfaction, improve operational efficiency, and drive food and beverage revenue.

Skills

Leadership

Staff development

Communication

Problem-solving

Organizational skills

Guest service excellence

Education

High school diploma or equivalent

Associate degree or equivalent training

Tools

Microsoft Office

Job description

Overview

Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona and Lenox, Massachusetts. At these acclaimed properties, guests can achieve their goal of living younger longer.

In addition, Canyon Ranch operates North America’s largest day spa at The Venetian® hotel in Las Vegas, Nevada. Canyon Ranch is a recipient of Travel + Leisure’s Best Spa Award, as well as the Condé Nast Traveler Best Destination Spa Award.

Most recently, Canyon Ranch was honored by the MICHELIN Guide as the top wellness hotel and #1 resort in the Americas. with the Tucson and Lenox resorts having received prestigious MICHELIN Keys recognizing excellence in hospitality. Our newest Canyon Ranch Resort in Austin will be opening in Sep 2026 and adding to our portfolio of resorts that provide guests with the keys to their wellness journey.

Responsibilities

WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE:

• Oversee daily food and beverage operations, including dining outlets, beverage service, and support for banquets and special events.

• Deliver exceptional guest experiences by maintaining Canyon Ranch service standards and ensuring the quality and nutritional integrity of our dining offerings.

• Lead, mentor, and develop food and beverage colleagues and supervisors, fostering a positive, collaborative, and guest-focused environment.

• Manage staffing, hiring, onboarding, training, performance evaluations, and ongoing professional development.

• Collaborate closely with the Executive Chef to maintain quality standards, strengthen teamwork, and achieve departmental goals.

• Oversee departmental budgets, purchasing, inventory, cost controls, revenue forecasting, and financial performance.

• Manage beverage programs and vendor relationships to ensure quality, appropriate pricing, and inventory control.

• Develop and implement training programs to support operational excellence, food safety, and consistent service delivery.

• Ensure compliance with applicable health, safety, sanitation, and alcohol service requirements.

• Identify opportunities to enhance guest satisfaction, improve operational efficiency, and drive food and beverage revenue.

Qualifications

• and beverage revenue.

WHAT YOU'LL NEED TO BE SUCCESSFUL:

• 3–5 years of previous experience in food and beverage management or a related hospitality leadership role.

• High school diploma or equivalent required; associate degree or equivalent specialized training or experience preferred.

• Strong knowledge of food and beverage operations, fine dining service standards, and hospitality best practices.

• Demonstrated leadership experience, including staff development, training, and performance management.

• Experience managing budgets, purchasing, inventory, financial performance, and profit and loss (P&L).

• A passion for delivering exceptional guest service and creating welcoming, memorable dining experiences.

• Strong communication, organizational, problem-solving, and decision-making skills.

• Knowledge of food safety, sanitation practices, and applicable service regulations.

• Proficiency in Microsoft Office applications and the ability to learn operational systems.

• TIPS or Alcohol Awareness certification and a valid driver's license with an acceptable driving history.

• CPR/AED certification within 90 days of employment and ServSafe Manager certification within six months of hire.

• Flexibility to work varied schedules based on operational needs and the ability to lift up to 40 pounds.

WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE:

• Access to Canyon Ranch services and facilities, including spa amenities, fitness classes, lectures, and overnight stays at Canyon Ranch locations nationwide.

• Opportunities to experience and support a culture centered on health, wellness, and personal growth.

• A collaborative work environment where hospitality, professional development, and exceptional service are valued.

• The opportunity to lead a talented team at a renowned wellness destination and make a meaningful impact on the guest experience.

Compensation range: $54,000-$72,800.00

Join Canyon Ranch and help create extraordinary dining experiences that nourish, inspire, and support our guests' wellbeing.