Food & Beverage Manager

Canyon Ranch; Lenox (MA); On-site; USD 54,000 - 73,000; Full time

Benefits offered by this job

Spa access

Wellness programs

Employee meals

Career development

Job summary

Canyon Ranch in Lenox is hiring to oversee daily food and beverage operations across dining outlets, beverage service, and special events. You will lead, mentor, and develop a team of F&B professionals, collaborating with the Executive Chef to maintain high quality and service standards.

Applicants should have 3–5 years in F&B management, strong budgeting skills, and a track record in staff development and guest satisfaction.

Qualifications

• 3–5 years of experience in food and beverage management or related hospitality leadership.
• High school diploma or equivalent required; associate degree or equivalent training preferred.
• Strong knowledge of F&B operations, fine dining service standards, and hospitality best practices.
• Proven leadership experience including staff development, training, and performance management.
• Experience managing budgets, purchasing, inventory, financial performance, and P&L.

Responsibilities

• Oversee daily food and beverage operations across dining outlets, beverage service, and banquets.
• Deliver exceptional guest experiences by upholding Canyon Ranch service standards and nutritional integrity of dining offerings.
• Lead, mentor, and develop F&B colleagues and supervisors to foster a guest-focused culture.
• Manage staffing, hiring, onboarding, training, and performance evaluations.
• Collaborate with the Executive Chef to maintain quality standards and teamwork.
• Oversee budgets, purchasing, inventory, cost controls, revenue forecasting, and financial performance.
• Develop training programs to support operational excellence and food safety.
• Ensure compliance with health, safety, sanitation, and alcohol service requirements.
• Identify opportunities to enhance guest satisfaction and drive F&B revenue.

Skills

Leadership

F&B operations

Budgeting

Staff development

Guest service

Communication

Food safety

Training

Problem solving

Compliance

Education

High School Diploma

Associate degree or equivalent preferred

Tools

MS Office

Job description

Overview

Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona and Lenox, Massachusetts. At these acclaimed properties, guests can achieve their goal of living younger longer.

In addition, Canyon Ranch operates North America’s largest day spa at The Venetian® hotel in Las Vegas, Nevada. Canyon Ranch is a recipient of Travel + Leisure’s Best Spa Award, as well as the Condé Nast Traveler Best Destination Spa Award.

Most recently, Canyon Ranch was honored by the MICHELIN Guide as the top wellness hotel and #1 resort in the Americas. with the Tucson and Lenox resorts having received prestigious MICHELIN Keys recognizing excellence in hospitality. Our newest Canyon Ranch Resort in Austin will be opening in Sep 2026 and adding to our portfolio of resorts that provide guests with the keys to their wellness journey.

Responsibilities

WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE:

• Oversee daily food and beverage operations, including dining outlets, beverage service, and support for banquets and special events.

• Deliver exceptional guest experiences by maintaining Canyon Ranch service standards and ensuring the quality and nutritional integrity of our dining offerings.

• Lead, mentor, and develop food and beverage colleagues and supervisors, fostering a positive, collaborative, and guest-focused environment.

• Manage staffing, hiring, onboarding, training, performance evaluations, and ongoing professional development.

• Collaborate closely with the Executive Chef to maintain quality standards, strengthen teamwork, and achieve departmental goals.

• Oversee departmental budgets, purchasing, inventory, cost controls, revenue forecasting, and financial performance.

• Manage beverage programs and vendor relationships to ensure quality, appropriate pricing, and inventory control.

• Develop and implement training programs to support operational excellence, food safety, and consistent service delivery.

• Ensure compliance with applicable health, safety, sanitation, and alcohol service requirements.

• Identify opportunities to enhance guest satisfaction, improve operational efficiency, and drive food and beverage revenue.

Qualifications

• and beverage revenue.

WHAT YOU'LL NEED TO BE SUCCESSFUL:

• 3–5 years of previous experience in food and beverage management or a related hospitality leadership role.

• High school diploma or equivalent required; associate degree or equivalent specialized training or experience preferred.

• Strong knowledge of food and beverage operations, fine dining service standards, and hospitality best practices.

• Demonstrated leadership experience, including staff development, training, and performance management.

• Experience managing budgets, purchasing, inventory, financial performance, and profit and loss (P&L).

• A passion for delivering exceptional guest service and creating welcoming, memorable dining experiences.

• Strong communication, organizational, problem-solving, and decision-making skills.

• Knowledge of food safety, sanitation practices, and applicable service regulations.

• Proficiency in Microsoft Office applications and the ability to learn operational systems.

• TIPS or Alcohol Awareness certification and a valid driver's license with an acceptable driving history.

• CPR/AED certification within 90 days of employment and ServSafe Manager certification within six months of hire.

• Flexibility to work varied schedules based on operational needs and the ability to lift up to 40 pounds.

WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE:

• Access to Canyon Ranch services and facilities, including spa amenities, fitness classes, lectures, and overnight stays at Canyon Ranch locations nationwide.

• Opportunities to experience and support a culture centered on health, wellness, and personal growth.

• A collaborative work environment where hospitality, professional development, and exceptional service are valued.

• The opportunity to lead a talented team at a renowned wellness destination and make a meaningful impact on the guest experience.

Compensation range: $54,000-$72,800.00

Join Canyon Ranch and help create extraordinary dining experiences that nourish, inspire, and support our guests' wellbeing.