Food and Beverage Attendant

Hyatt; Connecticut; Presencial; USD 30.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary employee meals

Training and development opportunities

Laudered uniforms

Complimentary and discount Hyatt stays

Descripción de la vacante

Park Hyatt Canberra is seeking a Food & Beverage Attendant to contribute to and assist in the efficient running of the department, aligning with Hyatt's brand standards. You will provide courteous, professional and flexible service while setting rooms and serving food and beverages to guests to maximise satisfaction.

In a team, you will support the Manager in day-to-day operations and help the team achieve our purpose, with opportunities to develop your hospitality career within an international

Formación

• Valid and current RSA (Responsible Service of Alcohol) certificate.
• Experience in food & beverage in a hotel or fast-paced environment is preferred.
• Strong interpersonal, communication and time management skills.
• Exceptional customer service with ability to work autonomously and in a team.
• Ability to maintain 5-star grooming standards and professional presentation.

Responsabilidades

• Prepare, set up, stock, take down, and provide quality beverages and food items according to recipe and presentation standards.
• Take food and drink orders and deliver to guest rooms if required.
• Bus tables or retrieve trays from guest rooms as needed.
• Responsible for food service set up and break down.
• Ensure delivery of Hyatt brand promise and exceptional guest service at all times.
• Maintain positive guest and colleague interactions and build strong customer relationships.
• Collaborate with other departments to support hotel success.

Conocimientos

RSA certificate

Interpersonal skills

Time management

Customer service

Grooming standards

Descripción del empleo

About Park Hyatt Canberra

Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches.

Organization- Hyatt Hotel Canberra

Summary

About The Role

As a Food & Beverage Attendant, you will contribute to and assist the team with the efficient running of the department according to the established brand standards of Hyatt International, providing courteous, professional, efficient and flexible service at all times when setting rooms and serving food & beverages to guests, in order to maximise guest satisfaction.

Working in a team, you will support the Manager in the day to day operations as well as supporting the team to achieve our purpose.

This varied and dynamic role provides a chance to develop your Hospitality career within an international company; either in Australia or overseas.

Benefits

you will enjoy:

• Complimentary employee meals
• Training and development opportunities
• Laundered uniforms
• Complimentary and discount accommodation at Hyatt properties worldwide

Some of the responsibilities include:

• Prepare, set up, stock, take down, clean and provide quality beverages and food products, adhering to all recipe and presentation standards.
• Take food and drink orders and deliver to guest room if necessary.
• Bus tables or retrieve trays and/or carts from guest rooms.
• Responsible for food service set up and break down.
• Ensures the delivery of brand promise and provides exceptional guest service at all times.
• Provides excellent service to guests and internal customers in other departments as appropriate.
• Maintains positive guest and colleague interactions with good working relationships.
• Establishes a rapport with guests maintaining good customer relationships.
• Works closely with other employees in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Have a thorough knowledge and understanding of all Food and Beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.
• Works in a supportive and flexible manner with other departments in line with our purpose.

Qualifications

• Previous Food & Beverage experience in hotel environment or similar fast-paced environment
• A valid and current Responsible Service of Alcohol (RSA) certificate
• Exceptional interpersonal, communication and time management skills
• Superior customer service skills along with the capability of working both autonomously and as part of a team
• The ability to create a positive first impression with an understanding of the importance of 5 star grooming standards
• The flexibility to work on a rotating roster, including weekends and public holidays and nights

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt