Banquet House Attendant

Hyatt; Bethesda (MD); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Medical, Dental, and Vision Health Insurance

Paid Time Off

401k Company Match

Daily Pay

Daily Pay

Travel Discounts

Commuter Benefits

Education/Professional Development

Referral Bonus Program

Job summary

A hospitality company in Bethesda, Maryland is looking for a Banquet House Attendant who will be responsible for setting up and breaking down meeting rooms, ensuring guest satisfaction, and maintaining cleanliness. Ideal candidates have customer service experience and a high school diploma. This role offers competitive wages and various benefits including health insurance and paid time off.

Qualifications

• Previous banquet set up or customer service experience preferred.
• Previous banquet set up or customer service experience preferred.

Responsibilities

• Set up meeting rooms according to banquet event orders.
• Transport heavy materials safely.
• Maintain established cleaning schedules of meeting rooms.
• Maintain cleaning schedule for meeting rooms and ballrooms to stay presentable.
• Respond to guest requests for service changes and information.

Skills

Customer service experience

Ability to lift up to 50 pounds

Education

High School diploma or equivalent

Job description

Join to apply for the Banquet House Attendant role at Hyatt

Opportunity: Banquet House Attendant
Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards.

Potential Career Path
Banquet Server – Banquet Captain – Banquet Manager

Essential Job Functions

• Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
• Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
• Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
• Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
• Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel.
• Handle guest complaints personally or if necessary seek assistance from supervisor.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Previous banquet set up or customer service experience preferred.

HHM Hotels Benefits And Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and will include working on alternate shifts, holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, pushing, kneeling, or crouching.

What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Hyatt is an equal opportunities employer and is committed to providing a workplace free from discrimination and harassment.