FOH Supervisor Common Bond Rice Village

Common Bond Bistro & Bakery; Houston (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Health insurance

Dental insurance

Vision insurance

Employee discount

Paid training

Job summary

Common Bond Bistro & Bakery is seeking a Front-of-House Supervisor for its Rice Village location. The role oversees front-of-house operations, greets guests, and ensures service standards are met in a fast-paced setting.

The position requires a high school diploma, availability for flexible hours, and offers $15.00-$18.00 per hour with tips eligible. Benefits include health, dental, vision, paid time off and employee discounts.

Qualifications

• Food handler's certification and TABC where required by health code regulations.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong interpersonal and teamwork abilities.
• Ability to lift up to 50 lbs.

Responsibilities

• Greet customers with a smile and engage with guests to identify needs.
• Maintain knowledge of baked goods and the menu.
• Supervise front-of-house and uphold standards of excellence and hospitality.
• Respond to guest complaints professionally and turn dissatisfaction into repeat visits.
• Inform General Manager of shortages before items run out.
• Enforce sanitary practices for food handling and cleanliness in line with laws.
• Ensure consistent high quality service and professional restaurant image.
• Develop employees with feedback and performance expectations.
• Take orders and package items accurately.
• Deliver food and beverages promptly to tables.

Skills

Food Handler Certificate

TABC Certification

Interpersonal Skills

Teamwork

Education

High school degree

Job description

FOH Supervisor Common Bond Rice Village

Full-time

High school degree

$15.00 - 18.00 per hour

The FOH Supervisor is responsible for how the front-of-house is ran working closely with the General Manager. The ideal team member is dedicated to their fellow team members and to the guests we serve. We believe that each and every guest experience is important and that each one of our jobs is a piece of providing our guests with a positive experience. Our team members must be able to work in a fast-paced environment, have a knack for problem solving and most importantly be committed to having the highest quality standards.

Essential Duties & Responsibilities

• Greeting customers with a smile and happy demeanor; engage with and understand our customers, including identifying and responding to customer needs through clear and pleasant communication
• Maintain complete knowledge of baked goods and the menu
• Supervise the front-of-how while upholding our standards of excellence and hospitality
• Ensure positive guest service in all areas. Respond guests complaints in a professional manner and taking any and all appropriate actions to turn dissatisfied guests into return guests
• Inform the General Manager of any foreseeable shortages before items run out.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance dining areas while being compliant with operational standards, company policies, federal/state/local laws, and ordinances
• Responsible for ensuring consistent high quality service
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Develop employees by providing ongoing feedback and establishing performance expectations
• Taking orders from guest and packing all retail items and bread orders carefully and efficiently
• Running food and drinks to customers in a timely fashion
• Rotating stock using the FIFO method
• Maintain good attendance and punctuality
• Available to work flexible hours that may include mornings, evenings, weekends, nights and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security
• Prepare and package food and beverages to our high-quality standard recipes including recipe changes such as temperature, quantity of ingredients or substituted ingredients
• Available to perform many different tasks within the store during each shift
• Additional duties as assigned

Required Knowledge, Skills And Abilities

• Ability to learn quickly
• A food handler’s and TABC certification where required by local and state health code regulations
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build and maintain relationships
• Ability to lift up to 50 lbs.

Reports to: General Manager

FLSA Status: Hourly/ Non-exempt

TIPS ELIGIBLE

Work schedule

• 8 hour shift
• Weekend availability
• Holidays

Supplemental pay

• Tips

Benefits

• Flexible schedule
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Employee discount
• Paid training

Common Bond Cafe - Medical Center

2278 W Holcombe Blvd, Houston, TX 77030, USA