Servers - Draft Day

Grand Island Casino Resort; Grand Island (NE); On-site; USD 25,000 - 36,000; Full time

Job summary

Grand Island Casino Resort is seeking a friendly beverage server to ensure excellent drink service in a timely manner and to contribute to a memorable and safe gaming experience for guests. Must be 19 years of age and able to handle alcohol responsibly while providing attentive, accurate service in a fast-paced casino environment.

Responsibilities include taking and delivering drink orders, maintaining bar cleanliness, assisting with side duties, adhering to Alcohol Awareness/TIPS training, and

Qualifications

• Provide friendly, responsive service to guests.
• Maintain bar area cleanliness and presentation.
• Know guest alcohol service limits and company policy.

Responsibilities

• Greet guests in a friendly, timely manner.
• Take and deliver drink and food orders; upsell when appropriate.
• Maintain cleanliness of bar and service area; assist other departments as needed.
• Handle payments for alcohol service per policy.
• Follow Alcohol Awareness guidelines and Nebrasksa gaming regulations.

Skills

Customer service

Alcohol service

Cash handling

Teamwork

Tools

Micros

Easy Bar System

Job description

Provide excellent and accurate drink service in a timely manner and assure a memorable and safe gaming experience. Must be 19 years of age. Provide friendly and responsive service to create an exceptional dining experience for all of our guests. Each server's primary objective is to provide our guests with a memorable experience that they will want to return.

Essential Functions

Responsible for taking orders from guests and returning orders in a timely manner. Provide exceptional friendly, helpful, and courteous guest service. Maintain overall cleanliness and visual presentation of bar areas and equipment. Assist other departments in maintaining overall cleanliness of all casino areas. Use of all bar equipment, Micros, and Easy Bar System. Responsible to have knowledge of guest limitations and company policy and procedure regarding alcohol and serving limitations. Assures an environment which emphasizes cooperation, communication, and teamwork with all departments. Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests. Supports current law and policy to provide a work environment free from illegal and discriminatory behavior. Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment. Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.

• Greet guests in a friendly and timely manner. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Take and deliver drink and food orders, recommend specials, clear tables and transport dirty dishes.
• Clean work station and service area during and at end of shift (complete all side work). Keep work area clean and orderly including moving tables and chairs, clearing tables, dusting, mopping, sweeping, etc.
• Responsible for method of payment for alcohol beverage service.
• Assures an environment which emphasizes cooperation, communication, and teamwork with all departments.
• Support compliance with all internal procedures and regulatory requirements, including those associated with underage and intoxicated guests.
• Supports current law and policy to provide a work environment free from illegal and discriminatory behavior.
• Complete job duties with minimal supervision, maintain acceptable attendance, and use appropriate judgment.
• Job duties, tasks, work hours, work requirements, and other duties as assigned may be added or changed at any time.

Required

Must attend Alcohol Awareness training certified through TIPS. Must hold a valid gaming license in accordance with the Nebraska Racing and Gaming Commission. Must complete all company-required training within designated time frames.

• Alcohol Awareness Certified through TIPS
• NRGC gaming license

Schedule

Varies