FOH Staff Member

Tatsu-Ya; Houston (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Flexible Scheduling

Paid On-the-Job Training

Advancement Opportunities (promotions)

Free Meals During Shifts

Employee Referral Rewards

Discounts at Tatsu-Ya locations

Family Meal

Job summary

Tatsu-Ya in Houston's Bellaire location is seeking front-of-house staff to create a welcoming dining experience and deliver exceptional service. You will upsell menu items, maintain cleanliness, and ensure prompt service as part of a busy team.

Candidates should be 18+, hold valid food handlers and TABC certificates, and be able to lift 25–50 lbs while standing for long periods. Flexible shifts and growth opportunities are available.

Qualifications

• 18+ years old
• Valid food handlers certificate
• TABC certificate
• Able to work in a fast-paced environment and lift 25–50 lbs

Responsibilities

• Create a welcoming dining experience and ensure exceptional service for guests
• Proactively upsell menu items and promotions
• Provide excellent guest service through table touches and attentiveness
• Maintain cleanliness throughout the shift, wipe surfaces and manage spills
• Complete side work and check out with the MOD to finish tasks
• Prioritize timely delivery of food and restock/restrooms as needed

Skills

Customer service

Upselling

Communication

Teamwork

Job description

Description

Join Our Team at the new Houston Location, Ramen Tatsu-Ya in Bellaire!

Perks Include:

• Flexible Scheduling
• Paid On-the-Job Training
• Advancement Opportunities (promotions from within)
• Free Meals During Shifts
• Employee Referral Rewards (50% on first paycheck, 50% on second paycheck)
• Discounts offered at all Tatsu-Ya locations
• Family Meal

Benefits:

• Sick Time Off for full-time employees (5 days)
• Medical, Dental, and Vision Insurance (based on hours worked)

What is the job?

As a FOH employee, you will create a welcoming dining experience and ensure exceptional service for our guests. Utilizing your interpersonal skills and strong work ethic, you will enhance guest satisfaction and operational excellence.

• Perform all tasks associated with each front-of-house position efficiently, following the checklist provided by your General Manager.
• Proactively upsell menu items and promotions to enhance the guest experience and increase sales.
• Provide excellent guest service through table touches, addressing guest needs, and ensuring a welcoming atmosphere.
• Maintain cleanliness throughout the shift by performing daily cleaning tasks, including wiping down surfaces and managing spills.
• Complete all side work as required and check out with the Manager on Duty (MOD) to ensure all tasks are finished and shift responsibilities are met.
• Prioritize timely delivery of food to tables to ensure guests receive their orders promptly.
• Regularly check restrooms for cleanliness and restocking, ensuring they are well-maintained throughout the shift.

Requirements

• Must be 18+ years old.
• Valid food handlers and TABC certificates.
• Ability to work in a fast-paced environment and lift 25-50 lbs.
• Prolonged periods of standing and navigating the kitchen environment.