FOH Shift Leader — 4-Day Week, Growth & Perks

Nudy's Cafes; Wayne, Indiana (PA, PA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) matching

Company parties

Competitive salary

Health insurance

Dental insurance

Flexible schedule

Free food & snacks

Opportunity for advancement

Training & development

Job summary

Nudy's Cafe, a local family-owned restaurant, is seeking a full-time Shift Leader to drive a high-quality customer experience across Wayne and Paoli locations. You will lead staff, ensure efficient operations, and uphold the Nudy’s Promise while maintaining service standards and brand integrity.

The role requires leadership experience, food knowledge, and a ServSafe certification (or ability to obtain within 30 days). Open weekend availability and holidays are expected.

Qualifications

• Minimum 1 year of hospitality leadership experience.
• Proven ability to lead, motivate, and coach teams.
• Preferably extensive knowledge of food and ability to answer customer questions.
• SERV Safe Certified or able to obtain certification within 30 days of employment.
• Consistent Food Safety and Quality checks with integrity.
• Open availability preferred; minimum availability 6:30 AM–4:30 PM on weekends/Mon–Tue.
• Holidays required (except Thanksgiving and Christmas).

Responsibilities

• Coordinate daily restaurant operations.
• Understand and deliver on the Customer Journey.
• Deliver superior service and maximize customer satisfaction.
• Respond swiftly and accurately to customer concerns.
• Regularly review product quality.
• Organize and supervise shifts (7 shifts system experience preferred).
• Coach and train employees with a service-first mindset.
• Ensure Nudy's brand is represented consistently.
• Train employees on customer service and side work schedules.
• Conduct performance reviews.
• Balance cash registers.
• Ensure compliance with government regulations and company policies.

Skills

Hospitality leadership

Team motivation

Coaching & training

Food knowledge

Open availability

Safety compliance

Job description

Nudy's Cafe, a local family-owned restaurant, is seeking a full-time Shift Leader to drive a high-quality customer experience across Wayne and Paoli locations. You will lead staff, ensure efficient operations, and uphold the Nudy’s Promise while maintaining service standards and brand integrity.

The role requires leadership experience, food knowledge, and a ServSafe certification (or ability to obtain within 30 days). Open weekend availability and holidays are expected.