FOH Server/Cashier NO LATE NIGHTS

Sessions West Coast Deli; Newport Beach (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team at a forward-thinking establishment as a FOH Server/Cashier! This role is perfect for individuals who thrive in a fast-paced environment and have a passion for delivering exceptional customer service. You'll be the welcoming face of the restaurant, ensuring guests receive a warm greeting and prompt service. Responsibilities include processing orders, maintaining cleanliness, and communicating effectively with team members. If you're ready to bring your enthusiasm and skills to a vibrant dining atmosphere, this opportunity is for you!

Qualifications

• Minimum 6 months experience as a Cashier in hospitality or retail.
• Strong customer service skills and ability to handle pressure.

Responsibilities

• Process Guest orders and handle cash transactions accurately.
• Maintain cleanliness of the restaurant and assist Guests.

Skills

Customer service skills

Ability to remain calm under pressure

Good communication skills

Organizational skills

Interpersonal skills

Education

Food Handlers Card or ServSafe Certificate

Tools

POS system

Job description

FOH SERVER/CASHIER

JOB DESCRIPTION

The FOH Server/Cashier may work in the capacity of Cashier, Expeditor, and/or Greeter. The FOH Server/Cashier maintains consistent customer service focus always showing pride of ownership and a sense of urgency to delight the Guest. Enthusiastically greets Guests with a warm, genuine welcome. Consistently follows high standards of service.

1. Demonstrates strong comprehension of menu including recipes, allergens, and dietary restriction workarounds.
2. Processes Guest orders in person or by telephone using the POS, handles cash and credit/debit card transactions with accuracy while upholding register dialogue.
3. Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required.
4. presents food to Guests, circulates dining room for service opportunities, pre-busses, and busses tables, and greets Guests who are walking into the restaurant, standing in line, or exiting the restaurant.
5. Maintains clean floors, buses, and washes dishes, cleans and restocks bathrooms, wipes windows. Maintains the overall cleanliness of the restaurant.
6. Processes Guest orders at the register, simultaneously pours beverages, answers questions about our menu, and keeps the front counter area clean and organized.
7. Restocks the ice bin, dry cleans tumblers, and glassware.
8. Communicates regularly and consistently with Guests and employees working in other stations (BOH and FOH) to optimize service levels.
9. Other tasks as assigned.

SKILLS AND QUALIFICATIONS

FOH Server/Cashier must exercise the following qualities and skills:

1. Strong customer service personality and skills
2. Prior experience in a customer service or restaurant environment preferred.
3. Ability to remain calm under pressure in a fast-paced environment.
4. Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.
5. Ability to work a flexible schedule, including weekends, holidays, and evenings.
6. Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co-workers.
7. Current Food Handlers Card or ServSafe Certificate.

PREVIOUS EXPERIENCE

A minimum of 6 months experience as a Cashier in a hospitality or retail environment. Previous restaurant experience is preferred.