FOH Server/Cashier NO LATE NIGHTS

Sessions West Coast Deli; Costa Mesa (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant team as a FOH Server/Cashier at a popular deli in Costa Mesa! This role is perfect for individuals who thrive in a fast-paced environment and have a passion for customer service. You will be the welcoming face of the restaurant, taking orders, processing payments, and ensuring a clean and inviting atmosphere for our Guests. Your ability to communicate effectively and maintain a positive attitude will help create memorable experiences for every visitor. If you enjoy working with people and want to be part of a dynamic team, this opportunity is for you!

Qualifications

• Strong customer service skills and ability to work in a fast-paced environment.
• Reliable transportation and flexible schedule including weekends and holidays.

Responsibilities

• Process Guest orders accurately and handle cash transactions.
• Maintain cleanliness of the restaurant and assist Guests with their needs.

Skills

Customer Service

Communication Skills

Organization Skills

Interpersonal Skills

Ability to Work Under Pressure

Education

Food Handlers Card or ServSafe Certificate

Tools

POS System

Job description

FOH SERVER/CASHIER JOB DESCRIPTION

The FOH Server/Cashier may work in the capacity of Cashier, Expeditor, and/or Greeter. The FOH Server/Cashier maintains consistent customer service focus always showing pride of ownership and a sense of urgency to delight the Guest. Enthusiastically greets Guests with a warm, genuine welcome. Consistently follows high standards of service.

1. Demonstrates strong comprehension of menu including recipes, allergens, and dietary restriction workarounds.
2. Processes Guest orders in person or by telephone using the POS, handle cash and credit/debit card transactions with accuracy while upholding register dialogue.
3. Follows all cash handling procedures, including fraud protection, and properly assigns and checks out drawers as required.
4. Presents food to Guests, circulates dining room for service opportunities, pre-busses, and busses tables, and greets Guests who are walking into the restaurant, standing in line, or exiting the restaurant.
5. Maintains clean floors, busses, and washes dishes, cleans and restocks bathrooms, wipes windows. Maintains the overall cleanliness of the restaurant.
6. Processes Guest orders at the register, simultaneously pours beverages, answers questions about our menu, and keeps the front counter area clean and organized.
7. Restocks the ice bin, dry cleans tumblers, and glassware.
8. Communicates regularly and consistently with Guests and employees working in other stations (BOH and FOH) to optimize service levels.
9. Other tasks as assigned.

SKILLS AND QUALIFICATIONS

FOH Server/Cashier must exercise the following qualities and skills:

1. Strong customer service personality and skills.
2. Prior experience in a customer service or restaurant environment preferred.
3. Ability to remain calm under pressure in a fast-paced environment.
4. Reliable transportation and ability to arrive at work on time and maintain a positive attendance record.
5. Ability to work a flexible schedule, including weekends, holidays, and evenings.
6. Good communication, organization, and interpersonal skills to establish and maintain effective working relationships with co-workers.
7. Current Food Handlers Card or ServSafe Certificate.

PREVIOUS EXPERIENCE

A minimum of 6 months experience as a Cashier in a hospitality or retail environment. Previous restaurant experience is preferred.