FOH Restaurant Supervisor — Guest Experience Leader

King's Pointe Resort; Storm Lake (IA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Paid Time Off

Medical, dental, and vision insurance

Travel discounts

Job summary

King's Pointe Resort in Storm Lake, Iowa, seeks a Front of the House Restaurant Supervisor for the Regatta. The ideal candidate will provide outstanding guest engagement, train and lead team members, and ensure compliance with safety protocols. Flexibility for evenings and weekends is essential.

Responsibilities include managing guest interactions, overseeing operations, and assisting with scheduling. Competitive benefits include medical and dental insurance, 401(k) matching, and paid time off.

Qualifications

• Prior experience in a supervisory or leadership role in a restaurant or food service setting.
• Ability to manage and train staff effectively.
• Knowledge of safety and sanitation protocols.
• Must be able to obtain and maintain alcohol service certification.

Responsibilities

• Conduct table touches to ensure guests have an enjoyable dining experience.
• Train, mentor, and guide FOH team members.
• Ensure all safety protocols, including food safety standards, are followed.
• Assist with cash handling, inventory management, and scheduling.
• Act as hands-on supervisor during staffing shortages.

Skills

Strong communication skills

Leadership experience

Food and beverage knowledge

Interpersonal skills

Cash handling experience

Job description

King's Pointe Resort in Storm Lake, Iowa, seeks a Front of the House Restaurant Supervisor for the Regatta. The ideal candidate will provide outstanding guest engagement, train and lead team members, and ensure compliance with safety protocols. Flexibility for evenings and weekends is essential.

Responsibilities include managing guest interactions, overseeing operations, and assisting with scheduling. Competitive benefits include medical and dental insurance, 401(k) matching, and paid time off.