FOH Restaurant Manager - Guest Experience Leader

Ontario Trillium Foundation; Jackson (MS); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Bonus opportunities

Paid vacation

Job summary

Ontario Trillium Foundation is seeking a Restaurant Manager to oversee day-to-day FOH operations, drive guest satisfaction, and lead a dynamic team. You will partner with kitchen leadership and report to the General Manager, ensuring seamless service and strong collaboration across departments.

Responsibilities include scheduling, training, coaching, and maintaining service standards, safety compliance, and financial accountability to hit sales and labor goals.

Qualifications

• Minimum 2–3 years of restaurant supervisory or management experience, preferably front-of-house.
• ServSafe certification and state alcohol service certification (e.g., TABC/TIPS); if not certified, must obtain within 60 days of hire.
• Working understanding of restaurant financials, including sales, labor cost, and profitability.
• Ability to build and manage staff schedules within labor budget guidelines.

Responsibilities

• Oversee all Front-of-House (FOH) operations, supervising servers, hosts, bartenders, cashiers, and food runners.
• Acts as manager on duty during shifts, coordinating with kitchen leadership.
• Ensure guests receive prompt, friendly, and accurate service throughout their visit.
• Manage FOH scheduling and labor budgets; monitor comps, discounts, and cash-handling procedures.

Skills

Restaurant supervision

Leadership

Communication

Guest service

Education

ServSafe certification

TIPS certification

Tools

POS systems

Kitchen operations

Job description

Ontario Trillium Foundation is seeking a Restaurant Manager to oversee day-to-day FOH operations, drive guest satisfaction, and lead a dynamic team. You will partner with kitchen leadership and report to the General Manager, ensuring seamless service and strong collaboration across departments.

Responsibilities include scheduling, training, coaching, and maintaining service standards, safety compliance, and financial accountability to hit sales and labor goals.