FOH Restaurant Manager

OHSO BREWERY AND DISTILLERY; Phoenix (AZ); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account

Paid time off

Paid sick leave

Paid parental leave

Free employee meal

Employee discount

Pay-on-demand access

Job summary

OHSO BREWERY AND DISTILLERY in Phoenix, AZ is seeking an experienced Restaurant Manager who can lead a busy front-of-house team and deliver an outstanding guest experience. You will set the tone, coach staff, and partner with the General Manager to meet revenue and service goals.

You should bring 2+ years of front-of-house management, strong hospitality focus, and solid knowledge of beer and service standards.

Qualifications

• 2+ years of front-of-house restaurant management experience.
• Ability to lead, motivate, coach, and hold a team accountable.
• Strong guest-relations and hospitality focus.
• Current Food Handler’s Card.
• Knowledge of beer, including craft beer, is preferred.
• POS experience required; Aloha experience is a plus.
• Excellent communication, organization, and decision-making skills.
• Ability to stay calm and lead in a fast-paced environment.

Responsibilities

• Lead front-of-house employees and maintain a positive, team-oriented work environment.
• Set clear expectations and ensure employees understand roles and responsibilities.
• Coach, train, and develop employees through regular feedback and hands-on support.
• Oversee daily restaurant operations and ensure shifts run smoothly.
• Maintain inventory levels and assist with purchasing and product controls.
• Schedule employees and manage staffing based on business needs.
• Monitor labor, sales, service, and other operational results.

Skills

Front-of-house management

Team leadership

Guest relations

Communication

Organization

Decision making

Multi-tasking

Availability nights/weekends

Education

Food Handler’s Card

Tools

POS experience

Aloha experience

Job description

We are looking for an experienced, people-focused Restaurant Manager who knows how to lead a team, create a great guest experience, and keep a busy restaurant running smoothly.

At O.H.S.O., an effective manager does more than oversee a shift. You’ll set the tone for the team, communicate clear expectations, coach employees, recognize great performance, and step in wherever support is needed. We are looking for a confident, approachable leader who builds trust, holds the team accountable, and helps employees grow and succeed.

You’ll work closely with the General Manager and leadership team to oversee front-of-house operations, maintain service and safety standards, manage labor and inventory, and help the restaurant meet its sales and operational goals. And because dogs are a big part of the O.H.S.O. experience, you should enjoy having four-legged guests around!

Responsibilities

• Lead front-of-house employees and maintain a positive, team-oriented work environment
• Set clear expectations and ensure employees understand their roles and responsibilities
• Coach, train, and develop employees through regular feedback and hands-on support
• Recognize strong performance and address attendance, conduct, or performance concerns appropriately
• Oversee daily restaurant operations and ensure shifts run smoothly
• Create a welcoming atmosphere and ensure guests receive friendly, attentive service
• Respond to guest questions and concerns professionally and work toward positive resolutions
• Maintain inventory levels and assist with purchasing and product controls
• Complete required daily paperwork, reports, cash handling, and administrative duties accurately
• Schedule employees and oversee staffing levels based on business needs
• Monitor labor, sales, service, and other operational results
• Identify negative trends and help implement strategies to improve performance and increase sales
• Ensure company policies and procedures are followed consistently
• Safeguard company cash, property, products, and equipment
• Maintain safe working conditions for employees and guests
• Ensure all food-safety, sanitation, and responsible alcohol-service procedures are followed
• Maintain strong knowledge of the menu, craft beer, spirits, promotions, and restaurant offerings
• Work closely with the management team to meet revenue and operational goals
• Lead by example and assist the team wherever needed

Qualifications

• At least two years of recent front-of-house restaurant management experience
• Proven ability to lead, motivate, coach, and hold a team accountable
• Strong emphasis on guest relations and hospitality
• Current Food Handler’s Card
• Strong knowledge of beer, preferably including craft beer
• POS experience required; Aloha experience is a plus
• Excellent communication, organization, and decision-making skills
• Ability to remain calm and lead effectively in a fast-paced environment
• Dependable, professional, and comfortable managing multiple priorities
• Availability to work nights, weekends, and holidays as required
• Great with people—and dogs, of course!

Compensation

• Starting base salary of $55,000 or more, based on experience
• Eligible for a competitive bonus program
• Medical, dental, and vision insurance available to eligible full-time employees after 60 days of employment
• Health Savings Account with employer contribution for eligible employees
• Paid time off after completing a 90-day waiting period
• Paid sick leave
• Paid parental leave for eligible full-time employees
• Competitive bonus-program eligibility
• Free employee meal during each shift worked
• 50% employee discount on food and merchandise
• Access to earned wages before payday through our pay-on-demand program

10810 N Tatum Blvd, Ste 126, Phoenix, AZ, 85028