FOH - Counter Attendant

SA Hospitality Group; New York (NY); On-site; USD 21,000 - 25,000; Full time

Job summary

SA Hospitality Group operates in a cafe setting and seeks a counter attendant/barista to greet guests, handle the counter, and provide requested items. The role emphasizes quick, accurate service and maintaining a tidy display and counter throughout the shift.

The position requires basic team collaboration, English communication, and adherence to health standards. ADA accommodations are noted in the job description.

Qualifications

• The ability to work as part of a team and maintain personal cleanliness.
• Very basic food handling, preparation, and cleaning skills are welcomed.

Responsibilities

• Greet guests approaching the counter displays and cafe.
• Answer guest questions related to products and items on display.
• Pack and provide requested items and ensure items are rung in correctly.
• Maintain the display and counter appearance during hours of operation.
• Follow and complete closing counter check list before departure.
• Keep the counter and packing areas organized and clean per health standards.

Skills

Teamwork

English comms

Customer service

Job description

Position Purpose: the counter attendant/barista is responsible for handling the counter, greeting guests, and providing guests with requested items.

Key Responsibilities/Accountabilities:

• Greet the guests who approach the counter displays and walk into the café
• Answer all guest questions related to product and displayed items
• Pack and provide the guests with requested items
• Ensure that all items are correctly rung-in on checks
• Maintain correct pars of items in the display
• Maintain appearance of counter and the display in an on-going manner throughout the hours of operation
• Follow and complete closing counter check list prior to departure
• Perform the cash drawer checkout after each shift (ask management for assistance if needed).
• Accurately maintain the organization and cleanliness of the counter in accordance with the Health Department standards
• Requisition all needed food items and keep the counter stocked at all times and restock it in the end of the shift (for example cookie tins, olive oil bottles, etc.)
• Prepare all packing products needed for wrapping of items and food products
• Communicate any problems (lighting, cooling units, etc.) to management immediately
• Mark food items with dates at the end of your shift
• Clean the counter at the end of the shift

Minimal Essential Requirements:

• The ability to work as part of a team, and personal cleanliness
• Very basic food handling, preparation, and cleaning skills are welcomed

• Ability to communicate and understand direction in English to ensure safety in the workplace. Ability to understand, respond, and engage with co-workers, managers, and guests in English.

• Time management and ability to work under pressure to manage high volume of production
• Active listening and learning skills
• Reading and speaking comprehension skills
• Discipline to follow set standards
• Ability to lift up to 50lbs

ADA: SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.