FOH - Barista

SA Hospitality Group; New York (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

SA Hospitality Group in New York, NY is seeking a dedicated counter attendant/barista to greet guests, assist with product selection, and pack items for takeout. You will ensure accurate ringing of orders, maintain FIFO displays, and keep the counter neat and compliant with health standards.

The role requires teamwork, basic food handling, and strong English communication. You will manage high-volume tasks, stock supplies, and assist with closing duties and cash handling, all in a fast-paced

Qualifications

• Ability to work as part of a team and maintain personal cleanliness.
• Basic food handling, preparation, and cleaning skills.
• Time management to handle high-volume production.
• Clear English communication to understand directions and interact with guests.
• Ability to lift up to 25 lbs.
• ADA accommodations available per law.

Responsibilities

• Greet guests at the counter and in the café display.
• Answer guest questions related to products.
• Pack and provide items upon request.
• Ensure items are rung in correctly on checks.
• Maintain display items with FIFO and discard expired items.
• Keep the counter and display clean throughout hours of operation.
• Complete closing counter checklist before leaving.
• Handle cash drawer checkout after each shift.
• Maintain counter cleanliness per Health Department standards.
• Replenish food items and restock at end of shift.
• Prepare packing materials for wrapping items.
• Report issues (lighting, cooling units) to management promptly.
• Date all items at end of shift.
• Clean the counter at shift end; perform light maintenance as needed.

Skills

Teamwork

English communication

Food handling

Time management

Attention to detail

Job description

Position Purpose:

the counter attendant/barista is responsible for handling the counter, greeting guests, and providing guests with requested items.

Key Responsibilities/Accountabilities:

• Greet the guests who approach the counter displays and walk into the café.
• Answer all guest questions related to product and displayed items.
• Pack and provide the guests with requested items.
• Ensure that all items are correctly rung-in on checks.
• Maintain correct pars of items in the display, carefully following the FIFO rules and discarding promptly expired or under standard items.
• Maintain appearance of counter and the display in an on-going manner throughout the hours of operation.
• Follow and complete closing counter check list prior to departure.
• Perform the cash drawer checkout after each shift (ask management for assistance if needed).
• Accurately maintain the organization and cleanliness of the counter in accordance with the Health Department standards
• Requisition all needed food items and keep the counter always stocked and restock it in the end of the shift (for example cookie tins, olive oil bottles, etc.)
• Prepare all packing products needed for wrapping of items and food products.
• Communicate any problems (lighting, cooling units, etc.) to management immediately.
• Mark food items with dates at the end of your shift.
• Clean the counter at the end of the shift (a “soft” maintenance cleaning must be done routinely as well).

Minimal Essential Requirements:

• The ability to work as part of a team, personal cleanliness, and uniform cleanliness.
• Very basic food handling, preparation, and cleaning skills are welcomed.
• Time management and ability to work under pressure to manage high volume of production.
• Ability to communicate and understand direction in English to ensure safety in the workplace. Ability to understand, respond, and engage with co-workers, managers, and guests in English.
• Active listening and learning skills.
• Reading and speaking comprehension skills
• Discipline to follow set standards.
• Ability to lift up to 25lbs.

ADA: SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.