FOH - Barista

SA Hospitality Group; City of Rochester (NY); On-site; USD 18,000 - 23,000; Full time

Job summary

SA Hospitality Group is seeking a counter attendant/barista to greet guests, handle the counter, and provide requested items while ensuring items are properly rung in and the display is stocked and clean. You will work in a fast-paced café environment with emphasis on accuracy and customer service.

Responsibilities include maintaining counter displays, restocking, completing end-of-shift checklists, handling cash, and ensuring health standards are met.

Qualifications

• Ability to work as part of a team.
• Basic food handling, preparation, and cleaning skills welcomed.
• Time management to handle high volume periods.
• Ability to communicate directions in English.

Responsibilities

• Greet guests who approach the counter and walk into the café.
• Answer guest questions related to products and items on display.
• Pack and provide guests with requested items.
• Ensure items are correctly rung in on checks.
• Maintain display pars and FIFO, discard expired items.
• Keep counter and display clean and presentable during hours of operation.
• Complete closing counter checklist before departure.
• Perform cash drawer checkout after each shift.
• Maintain counter organization and cleanliness per Health Department standards.
• Replenish food items and restock counter at end of shift.
• Prepare packing materials for wrapping items.
• Communicate issues (lighting, cooling) to management promptly.
• Mark food items with dates at shift end and perform light maintenance cleaning.

Skills

Teamwork

English communication

Time management

Basic food handling

Job description

Position Purpose:

the counter attendant/barista is responsible for handling the counter, greeting guests, and providing guests with requested items.

Key Responsibilities/Accountabilities:

• Greet the guests who approach the counter displays and walk into the café.
• Answer all guest questions related to product and displayed items.
• Pack and provide the guests with requested items.
• Ensure that all items are correctly rung-in on checks.
• Maintain correct pars of items in the display, carefully following the FIFO rules and discarding promptly expired or under standard items.
• Maintain appearance of counter and the display in an on-going manner throughout the hours of operation.
• Follow and complete closing counter check list prior to departure.
• Perform the cash drawer checkout after each shift (ask management for assistance if needed).
• Accurately maintain the organization and cleanliness of the counter in accordance with the Health Department standards
• Requisition all needed food items and keep the counter always stocked and restock it in the end of the shift (for example cookie tins, olive oil bottles, etc.)
• Prepare all packing products needed for wrapping of items and food products.
• Communicate any problems (lighting, cooling units, etc.) to management immediately.
• Mark food items with dates at the end of your shift.
• Clean the counter at the end of the shift (a “soft” maintenance cleaning must be done routinely as well).

Minimal Essential Requirements:

• The ability to work as part of a team, personal cleanliness, and uniform cleanliness.
• Very basic food handling, preparation, and cleaning skills are welcomed.
• Time management and ability to work under pressure to manage high volume of production.
• Ability to communicate and understand direction in English to ensure safety in the workplace. Ability to understand, respond, and engage with co-workers, managers, and guests in English.
• Active listening and learning skills.
• Reading and speaking comprehension skills
• Discipline to follow set standards.
• Ability to lift up to 25lbs.

ADA: SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.