FOH/Barista

Moxie Bread Co.; Longmont (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Flexible schedule

Free food & snacks

Paid time off

Wellness resources

Job summary

Moxie Bread Co. in Longmont, CO is seeking a customer-focused Barista and Customer Service Representative to join our team. You will prepare coffee drinks and serve food while creating a friendly, hospitable atmosphere.

You are passionate about coffee and service, organized, calm, and friendly, and you will go above and beyond to ensure customers have exceptional experiences. Experience with espresso is preferred; we value kindness and a strong work ethic.

Qualifications

• Food service knowledge preferred.
• Barista experience with manual espresso machine preferred.
• ServeSafe or Food Handler certification, or willingness to obtain.
• Strong customer service and interpersonal skills.
• Ability to stand for long periods.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer.
• Take food and drink orders; understand the food and beverage menu to describe and execute items accurately.
• Demonstrate understanding of coffee preparation, including specialty drinks.
• Understand ingredients used for menu items, including grains for bread and pastries.
• Enter orders into POS system accurately and efficiently.
• Clear and reset counters and tables after each guest visit.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go.

Skills

Customer service

Interpersonal skills

Conflict resolution

Fast-paced environment

Stamina

Quick thinking

Job description

We are looking for a customer-focused Barista and Customer Service Representative to join our team! You will be preparing coffee drinks and serving food for customers while creating a friendly and hospitable atmosphere. You are passionate about coffee and customer service! Organized, calm, and friendly, you make a point to go above and beyond to make sure customers have exceptional experiences.

Must embody and imbue the Moxie Bread Co. core values of: kindness, innovation, honesty, strong work ethic, positive attitude, creating a supportive and friendly environment for their team, their customers and the wider Moxie team.

Benefits

• 401(k)
• Employee discounts
• Flexible schedule
• Free food & snacks
• Paid time off
• Wellness resources

Responsibilities

• Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer
• Take food and drink orders; understand the food and beverage menu in order to provide the best possible description and execution of menu items to your guests
• Demonstrate an in-depth understanding of the coffee preparation process, including specialty drinks
• Demonstrate an in-depth understanding of ingredients used for menu items, including grains for our bread and pastry.
• Accurately and efficiently enter orders into POS system
• Clear and reset counters and tables at the conclusion of each guest visit
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures

Qualifications

• Previous knowledge of food service regulations preferred
• Barista experience preferred, using a manual espresso machine.
• ServeSafe or Food Handler’s Certification, or willing to obtain
• Strong customer service and interpersonal communications skills
• Able to stand for long periods of time
• Able to utilize quick thinking and apply quick resolution to guest issues in accordance with the brand standards
• Excellent conflict resolution skills
• Able to work in a fast-paced environment

Compensation

$20+/hr ($12.14/hr + tips)

Benefits

• 401k
• Medical (AFLAC)
• PTO
• Wellness Benefits
• Employee Discount

Moxie Bread Co. is an Equal Opportunity Employer. We do not discriminate on the grounds of race, color, religion, nationality, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Diversity is celebrated within our organization and we welcome all to join the Moxie team.