FMS Systems Support Specialist

Rochester Institute of Technology; New York (NY); On-site; USD 62,036,083 - 77,366,016; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid holidays

Retirement planning

Educational benefits

Wellness program

On-site fitness

Job summary

Rochester Institute of Technology is seeking an FMS Information Systems Assistant on campus to support departmental systems and data management.

The role involves routine system maintenance, troubleshooting, testing patches, and maintaining operational documentation, with collaboration across teams.

Qualifications include an Associate's degree and 2 years of relevant experience; the position offers PTO, holidays, and on-site facilities.

Qualifications

• Associate's degree in a related field.
• 2 years of relevant experience.
• Equivalent combination of experience and education may be considered.

Responsibilities

• Performs routine system maintenance to ensure proper functionality.
• Troubleshoots basic technical issues.
• Evaluates system functionality and suggests improvements.
• Maintains, configures, and tests future system applications.
• Drafts and updates user protocols and documentation.
• Provides training and support to end users.

Skills

OS knowledge

Scripting languages

Testing & patching

Troubleshooting

Independent worker

Communication skills

Education

Associate's degree in a related field

Job description

Rochester Institute of Technology is seeking an FMS Information Systems Assistant on campus to support departmental systems and data management.

The role involves routine system maintenance, troubleshooting, testing patches, and maintaining operational documentation, with collaboration across teams.

Qualifications include an Associate's degree and 2 years of relevant experience; the position offers PTO, holidays, and on-site facilities.