FMLA Coordinator (HCM Senior Analyst, PN 20067703)

State of Ohio; Columbus (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Coverage

Paid time off

Education opportunities

Job summary

The State of Ohio, Ohio Bureau of Workers’ Compensation (BWC), is seeking a FMLA Coordinator (HCM Senior Analyst) to design, implement, and maintain improved FMLA processes, centralize workflow, and ensure accurate, confidential case handling for employees and supervisors.

This on-site, full-time role requires coordinating with ADA and Disability program staff, reviewing medical certifications, monitoring deadlines, and using Cognos BI and Kronos to inform data‑driven decisions; you will be the

Qualifications

• 3 years experience in human resources.
• Undergraduate core program in human resources, business or public administration AND 12 months experience in human resources.
• 1 year experience as Human Capital Management Analyst, 64612.
• Equivalent of Minimum Class Qualifications For Employment noted above.
• Job Skills: Human Resources

Responsibilities

• Assists in the design, implementation, and ongoing maintenance of process‑improvement initiatives for FMLA administration, supporting the transition to a centralized and standardized workflow.
• Serves as the primary point of contact for incoming FMLA requests and inquiries, maintaining accurate, confidential case files and electronic tracking systems. Reviews medical certifications and FMLA documentation for completeness, eligibility, and compliance, issuing required notices and determining approval, denial, or pending status.
• Monitors deadlines for certifications, recertifications, and designation notices, ensuring timely communication with employees, supervisors, and HR leadership.
• Interprets HR data from Cognos BI and Kronos to support data‑driven decisions.
• Coordinates with ADA and Disability program staff to ensure alignment across leave‑related programs and provides occasional backup for ADA compliance

Skills

Human Resources

FMLA Administration

Data Analysis

Education

Undergraduate degree in HR/Business/Public Administration

Tools

Kronos

Cognos BI

SharePoint

Microsoft Office 365

Job description

Organization

Workers' Compensation

Agency Contact Name and Information: Sierra Dent - HCM Sr. Analyst: [e-mail]

Unposting Date

Sep 10, 2026, 3:59:00 AM

Work Location

William Green Building 30 West Spring Street Columbus 43215-2256

Primary Location

United States of America-OHIO-Franklin County-Columbus

Schedule

Full-time

Work Hours: 8:00 - 5:00

Union: Exempt from Union

Primary Job Skill

Human Resources

Agency Overview

A Little About Us: With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

Our Culture: BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills.

Our Vision: To transform BWC into an agile organization driven by customer success.

Our Mission: To deliver consistently excellent experiences for each BWC customer every day.

Our Core Values: One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

Job Description

What Our Employees Have to Say:

• BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work.
• I have worked at several state agencies and BWC is the best place to work.
• Best place to work in the state and with a sense of family and support.
• I love the work culture, helpfulness, and acceptance I've been embraced with at BWC.
• I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC.

BWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What You'll Be Doing:

• Assists in the design, implementation, and ongoing maintenance of process‑improvement initiatives for FMLA administration, supporting the transition to a centralized and standardized workflow.
• Serves as the primary point of contact for incoming FMLA requests and inquiries, maintaining accurate, confidential case files and electronic tracking systems. Reviews medical certifications and FMLA documentation for completeness, eligibility, and compliance, issuing required notices and determining approval, denial, or pending status.
• Monitors deadlines for certifications, recertifications, and designation notices, ensuring timely communication with employees, supervisors, and HR leadership.
• Interprets HR data from Cognos BI and Kronos to support data‑driven decisions.
• Coordinates with ADA and Disability program staff to ensure alignment across leave‑related programs and provides occasional backup for ADA compliance

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

To Qualify, You Must Clearly Demonstrate:

• 3 years experience in human resources.
• Or completion of undergraduate core program in human resources, business or public administration AND 12 months experience in human resources.
• Or 1 year experience as Human Capital Management Analyst, 64612.
• Or equivalent of Minimum Class Qualifications For Employment noted above.
• Job Skills: Human Resources

Major Worker Characteristics:

Knowledge of federal FMLA regulations, state leave policies*, and related HR procedures*; labor relations*; public relations; employee benefits (e.g., workers' compensation, unemployment compensation, disability insurance, social security, public employees’ retirement)*; federal & state laws & rules governing fair employment practices (e.g., ADA, EEO); interviewing; technical writing.

Skill in use of: operation of personal computer; Microsoft Office 365 applications; Kronos timekeeping*; Kronos leave case generation/maintenance*; SharePoint*.

Ability to: analyze medical documentation for compliance with FMLA criteria; complete basic statistical analysis; define problems, use proper research methods to collect data; handle sensitive inquiries from & contacts with officials & general public; interact professionally with employees, supervisors, HR staff, and leadership; prepare meaningful, concise & accurate reports; manage confidential information with discretion.

(*) Developed after employment.

Supplemental Information

EEO & ADA Statement: The State of Ohio is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees due to protected classes as defined in applicable federal law, state law, and any effective executive order.

The Ohio Bureau of Workers' Compensation is committed to providing access and reasonable accommodation in its employment opportunities pursuant to the Americans with Disabilities Act and other applicable laws. To request reasonable accommodations related to disability, pregnancy, or religion, please contact the ADA mailbox [e-mail] .

Salary Information

Hourly wage is expected to be paid at step 1 of the pay range associated with the position for candidates who are new employees of the state. Current employees of the state will be placed in the appropriate step based on any applicable union contract and/or requirements of the Ohio Revised Code. Movement to the next step of the pay range (a roughly 4% increase) will occur after six months, assuming job performance is acceptable. Thereafter, an employee will advance one step in the pay range every year until the highest step of the pay range is reached. There may also be possible cost of living adjustments (COLA) and longevity supplements begin after five (5) years of state service.

Transportation

Position may require travel; therefore, persons occupying this position must be able to provide own transportation &/or legally operate a state-owned vehicle.

Educational Transcripts

For any educational achievements to be considered during the screening process, you must at least attach an unofficial transcript that details the coursework you have completed.

Background Check

Prior to an offer of employment , the final applicant will be required to sign a background check authorization form and undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Job Description - FMLA Coordinator (HCM Senior Analyst, PN 20067703) (260006K1)