FMK- Front Counter Associate

Fresh Made Kitchen Restaurant Group; The Villages (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay & tips

Health benefits (Medical/Vision/Dental

401K Retirement Plan

Paid Time Off

Flexible Scheduling

Discounted meals

Charter School Eligibility

Growth opportunities

Job summary

Fresh Made Kitchen Restaurant Group in The Villages, FL is hiring Front Counter Associates to deliver genuine hospitality at the counter. You will greet guests, take orders, and handle payments with accuracy in a fast-paced setting.

FMK offers competitive pay with tip sharing, health benefits, a 401(k), paid time off, flexible scheduling, discounted meals, and growth opportunities within the company.

Qualifications

• Customer service experience in fast-paced settings.
• Ability to take orders accurately and handle payments.
• Friendly, welcoming demeanor and team player.

Responsibilities

• Welcoming guests and creating a positive first impression.
• Accurately taking guest orders and answering questions about menu items.
• Operating the POS system and processing cash, credit, and other payments accurately.
• Ensuring orders are prepared and presented accurately.
• Maintaining a clean, welcoming front counter and guest area.
• Working efficiently in a fast-paced environment.

Skills

Customer service

Cash handling

POS system

Order accuracy

Team collaboration

Hospitality mindset

Tools

Point-of-sale (POS) system

Job description

FMK is currently seeking enthusiastic individuals to join our team as a Front Counter Associate. We would love to welcome potential candidates who are passionate about providing great service and creating memorable guest experiences.

The guest experience starts at the counter!

We hold our Front Counter Associates to high standards, expecting each member to embody our commitment to delivering genuine hospitality to everyone we serve. From welcoming guests and taking orders to ensuring each transaction is accurate and each guest leaves satisfied, everything we do is focused on providing the best experience for our guests.

Front Counter Associate responsibilities:

• Welcoming guests and creating a positive first impression
• Engaging with guests and making them feel valued and comfortable
• Accurately taking guest orders and answering questions about menu items
• Operating the point-of-sale system and processing cash, credit, and other payments accurately
• Ensuring orders are prepared and presented accurately
• Communicating effectively with kitchen and team members to provide a seamless guest experience
• Offering assistance or recommendations to enhance the guest experience
• Anticipating guests' needs and proactively addressing questions or concerns
• Maintaining a clean, organized, and welcoming front counter and guest area
• Working efficiently and maintaining a positive attitude in a fast-paced environment
• Thanking guests for choosing FMK and inviting them to return

FMK is committed to supporting our employees' learning, growth, and career advancement. We provide training and development programs to help you succeed both in your role and beyond.

What we offer you:

• Competitive Pay and Tip Share
• Medical / Vision / Dental
• 401K Retirement Plan
• Paid Time Off
• Flexible Scheduling
• Discounted Meals
• Employment Qualifies for Charter School Eligibility
• Room for Growth