FM Systems Coordinator I

Texas Biomedical Research Institute; San Antonio (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Texas Biomed is seeking an FM Systems Coordinator I to join our facilities team. The role focuses on accurate documentation of Facilities Operations System(s), ensuring data integrity and secure access across end users.

You will serve as the primary contact for assigned users, provide system support, help train supervisors, manage security roles, and generate KPI reports to improve operational performance in a fast-paced, mission-driven environment.

Qualifications

• High School Diploma or equivalent required.
• Associate degree from an accredited college/university in Business, Computer Science, Information Technology, or related field preferred.

Responsibilities

• Serve as primary contact to assigned end users.
• Support the functionality of the system across the organization.
• Provide technical support to assigned end users.
• Work closely with the FM team to help train assigned supervisors.
• Create, assign, maintain and archive security roles within various FM Systems.
• Build, generate, analyze and disseminate reports tracking KPIs as needed.
• Ensure that data is accurate and protected against unauthorized access.
• Maintain a close working relationship with team, end users, and organizational unit leaders.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Time management

Organizational skills

Project management

Facilities processes

Education

High School Diploma or equivalent

Associate degree (preferred)

Tools

FM Systems

Relational databases

Reporting tools

Job description

Description

Texas Biomed is searching for an FM Systems Coordinator I to join our dynamic facilities team. This position will be responsible for ensuring accurate and reliable documentation of Facilities Operations System(s).

The Role

• Serve as primary contact to assigned end users.
• Support the functionality of the system across the organization.
• Provide technical support to assigned end users.
• Work closely with the FM team to help train assigned supervisors.
• Create, assign, maintain and archive security roles within various FM Systems.
• Build, generate, analyze and disseminate various reports tracking key performance indicators (KPIs) as needed.
• Ensure that data is accurate and protected against unauthorized access.
• Maintain a close working relationship with team, end users, and organizational unit leaders.

Our Ideal Candidate

• High School Diploma or equivalent required. Associate degree from an accredited college/university in Business, Computer Science, Information Technology, or related field preferred.
• Two (2) years of job specific experience required to include configuring, maintaining, documenting, and supporting operating systems and applications.
• Experience using FM Systems preferred; understanding of reporting and relational databases.
• Excellent verbal and written communication skills; excellent interpersonal skills and flexibility; ability to effectively present ideas, information and materials to individuals and groups.
• Excellent customer service skills – seeks ways to help others.
• Excellent organizational skills and attention to detail; time and project management skills.
• Operational understanding of Facilities processes.

Who We Are:

• Join our incredible mission to pave the way for a world free from the fear of infectious disease! Texas Biomedical Research Institute is pioneering and sharing scientific research to protect you, your families, and our global community from the threat of infectious diseases. Our scientific discoveries create breakthroughs in medical research to provide better overall global health. Texas Biomed is the only independent, nonprofit infectious disease research institute in the U.S. to combine:
• The highest-level biocontainment labs for infectious disease and biodefense research
• A federally designated National Primate Research Center
• More than 80 years of discoveries advancing diagnostics, vaccines and therapies
• An entrepreneurial culture and specialized expertise in regulated science required for FDA approval

What We Can Offer You:

• Enjoy an employee-centered culture grounded in open communication, empowerment, and trust. We believe in working hard and having fun, offering 100+ culture events each year to bring our team together and keep the energy strong!
• Comprehensive health, dental, vision, and life insurance coverage for you and your family—including pet insurance options.
• Competitive employer-funded retirement plan with 6% contributions starting on day one, increasing with years of service.
• Generous paid time off, including 14 paid holidays and a paid Winter Recess (from the last week of December through New Year’s).
• Paid time off for short-term illness and mental wellness, helping you take the time you need when life happens.
• Volunteer Time Off (VTO) to encourage giving back to the community.
• Paid parental leave to support you and your growing family.
• Flexible work arrangements that support a strong work-life balance.
• On-site medical clinic, wellness incentives, and prescription support programs designed to make care more accessible and affordable.
• On-site fitness center and wellness programs to help you stay active and healthy.
• Relaxed dress code so you can feel comfortable and be yourself at work.

We take pride in fostering a culture of respect, opportunity, and unity.

Texas Biomedical Research Institute provides equal employment opportunities for all qualified employees and applicants without regard to race, color, sex, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.