Fluid Power Parts Sales & Service Pro

Applied Fluid Power; Louisiana (MO); On-site; USD 45,000 - 90,000; Full time

Job summary

Applied Industrial Technologies seeks an Outside Sales professional to assist customers with parts, clarify needs, research and recommend parts, provide quotes, and take orders. The role focuses on generating leads, adding on sales, and building longstanding OEM and industrial customer relationships.

You will process orders, quote hydraulic power units and fluid power components, and strive to exceed monthly sales and gross profit quotas while expanding the customer base.

Qualifications

• Must have High School Diploma or equivalent.
• Three years' experience in industrial or fluid power environment.
• Ability to learn and apply new information quickly.
• Assertive team player with positive attitude, high energy level, and ability to establish rapport and build relationships with current and potential customers.
• Good negotiation and closing skills to drive sales.
• Solid organizational skills, including the ability to manage multiple competing priorities.
• Good problem-solving and reasoning skills.

Responsibilities

• Process customer telephone orders, assist walk-in customers, price, and delivery inquiries, quoting of products and quoting on hydraulic power units and other fluid power components.
• Meet or exceed monthly sales and gross profit quotas and build on existing sales accounts.
• Take orders by phone, and mail, purchasing and receiving a specific product line, checking availability of stock, back-order status, vendor schedules, and shipping dates; quoting prices; and writing and processing orders.
• Works from worksheets, inventory lists, part number files and related information in order to assist customers. Gather information as to costs, discounts, stock availability.
• Expedite order inquiries, checking the status of orders, following up on back orders, and lost orders. Will investigate defects, damages, and incorrect shipments. Follow-up on status of in-house repairs. Monitors customer returns as required, including investigating the cause and recommending or approving reshipment or credit, and processing necessary paperwork.
• Will seek and grow opportunities to increase business and account base by qualifying and opening new business accounts utilizing sales techniques to add-on sell, up-sell, and provide professional customer service.
• Able to efficiently and professionally service sales accounts and maintain a history profile of what was discussed with the customer.
• Will maintain and develop good customer relationships. Continuously strive to develop and maintain customer rapport and satisfaction.

Skills

Negotiation

Closing skills

Problem solving

Organizational skills

Learn quickly

Team player

Education

High School Diploma or equivalent

Job description

Applied Industrial Technologies seeks an Outside Sales professional to assist customers with parts, clarify needs, research and recommend parts, provide quotes, and take orders. The role focuses on generating leads, adding on sales, and building longstanding OEM and industrial customer relationships.

You will process orders, quote hydraulic power units and fluid power components, and strive to exceed monthly sales and gross profit quotas while expanding the customer base.