Flow Controller-Wed-Sat 630AM-5PM

ID Logistics US; Ocala (FL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision after 60 days

401K with matching

STD, LTD

Vacation and sick time

Open Door culture

Job summary

ID Logistics US is hiring for a customer service-focused role in Florida. You will verify shipments, schedule deliveries, process incoming deliveries, and manage outbound loads while coordinating with internal teams. Strong communication and data entry skills are essential, with a 60-day benefits window and a supportive team environment.

The role requires a High School Diploma or GED and at least 3 months of customer service experience, with excellent multitasking ability in a fast-paced setting.

Qualifications

• Minimum High School diploma or GED required.
• 3 months verifiable customer service experience preferred.
• Strong written and verbal communication skills required.
• Outstanding computer and data entry skills needed.
• Ability to effectively multi-task in a fast-paced environment.

Responsibilities

• Verify shipments by comparing information to bills of lading, invoices and orders.
• Schedule daily delivery and carrier appointments.
• Process incoming deliveries and check-in/out tractors and trailers promptly.
• Complete outbound loads and resolve shipping/receiving issues.
• Maintain daily audits/reports and paperwork.
• Communicate effectively within the team and with clerks.

Skills

Customer service

Verbal communication

Written communication

Data entry

multitasking

Education

High School Diploma or GED

Job description

Job Description

Provide excellent customer service and manage incoming calls.

• Verify incoming and outgoing shipments by comparing identifying information and measuring items against bills of lading, invoices, and orders.
• Schedule and review daily delivery and carrier appointments.
• Process incoming deliveries and check in/out all tractors and trailers promptly.
• Complete and process outbound loads accurately. Resolve any issues with shipping and/or receiving with internal staff.
• Complete and file all daily audits/reports and paperwork, including but not limited to TDR verification, yard audits, Dockmaster Updates, FUD Reports, Peculiar inventory tracking, etc.
• Maintain effective communication, visibility and actively participate within the team and all staffing needs and with IB/OB clerks.
• Resolve shipping and receiving issues in collaboration with internal teams.
• Maintain accurate records and complete daily audits, including yard checks and inventory tracking.
• Ensure compliance with Good Manufacturing Practices and report any noncompliance.
• Investigate and reconcile discrepancies such as mis-shipped packages or damaged goods.
• Follow all company safety rules and assist in enforcement.
• Perform other duties as assigned.

• Medical, Dental, Vision after 60 days of employment (Options available)
• 401K with matching program
• STD, LTD
• Vacation and sick time
• Friendly and Open Door culture

Job Description

Provide excellent customer service and manage incoming calls.

• Verify incoming and outgoing shipments by comparing identifying information and measuring items against bills of lading, invoices, and orders.
• Schedule and review daily delivery and carrier appointments.
• Process incoming deliveries and check in/out all tractors and trailers promptly.
• Complete and process outbound loads accurately. Resolve any issues with shipping and/or receiving with internal staff.
• Complete and file all daily audits/reports and paperwork, including but not limited to TDR verification, yard audits, Dockmaster Updates, FUD Reports, Peculiar inventory tracking, etc.
• Maintain effective communication, visibility and actively participate within the team and all staffing needs and with IB/OB clerks.
• Resolve shipping and receiving issues in collaboration with internal teams.
• Maintain accurate records and complete daily audits, including yard checks and inventory tracking.
• Ensure compliance with Good Manufacturing Practices and report any noncompliance.
• Investigate and reconcile discrepancies such as mis-shipped packages or damaged goods.
• Follow all company safety rules and assist in enforcement.
• Perform other duties as assigned.

Benefits

• Medical, Dental, Vision after 60 days of employment (Options available)
• 401K with matching program
• STD, LTD
• Vacation and sick time
• Friendly and Open Door culture

Salary

Salary: $22.00 per hour Shift Differential $1.50

Shift: BHD

Wednesday-Saturday 6:30 AM - 5:00 PM

Requirements

• High School Diploma or GED; or equivalent combination of experience and education.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.