Flow Controller: Sun-Wed 630AM-5PM

Id-Logistics; Ocala (FL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

401K with matching

Health insurance

Vision

Dental

Vacation time

Sick time

Open door culture

Job summary

ID Logistics in Ocala, FL is hiring for a First Shift, full-time customer service and shipping/receiving role. The position emphasizes accurate verification of shipments, scheduling deliveries, and hands-on processing of loads with a team-oriented environment. Benefits include a strong 401K and comprehensive health options.

We value reliable multi-taskers with solid communication skills who can maintain records and support internal staff while adhering to GMP standards.

Qualifications

• Requires 3 months verifiable customer service experience.
• Must have strong written and verbal communication.
• Outstanding computer and data entry skills; able to multitask.

Responsibilities

• Provide excellent customer service and manage incoming calls.
• Verify shipments against bills of lading, invoices, and orders.
• Schedule and review daily delivery and carrier appointments.
• Process deliveries and check in/out tractors and trailers promptly.
• Complete outbound loads and resolve shipping/receiving issues with internal staff.
• Maintain records, perform daily audits, and ensure GMP compliance.

Skills

Customer service

Data entry

Written & verbal communication

Multi-tasking

Computer skills

Education

High School Diploma or GED

Job description

Provide excellent customer service and manage incoming calls.

• Verify incoming and outgoing shipments by comparing identifying information and measuring items against bills of lading, invoices, and orders.
• Schedule and review daily delivery and carrier appointments.
• Process incoming deliveries and check in/out all tractors and trailers promptly.
• Complete and process outbound loads accurately. Resolve any issues with shipping and/or receiving with internal staff.
• Complete and file all daily audits/reports and paperwork, including but not limited to TDR verification, yard audits, Dockmaster Updates, FUD Reports, Peculiar inventory tracking, etc.
• Maintain effective communication, visibility and actively participate within the team and all staffing needs and with IB/OB clerks.
• Resolve shipping and receiving issues in collaboration with internal teams.
• Maintain accurate records and complete daily audits, including yard checks and inventory tracking.
• Ensure compliance with Good Manufacturing Practices and report any noncompliance.
• Investigate and reconcile discrepancies such as mis-shipped packages or damaged goods.
• Follow all company safety rules and assist in enforcement.
• Perform other duties as assigned.

• Medical, Dental, Vision after 60 days of employment (Options available)
• 401K with matching program
• STD, LTD
• Vacation and sick time
• Friendly and Open Door culture

Salary:$22.00 per hour Shift Differential $1.50

Requirements

• High School Diploma or GED; or equivalent combination of experience and education.
• 3 months verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.
• Ability to effectively multi-task.

Total Rewards

ID Logistics offers a generous benefits package for eligible associates to include 401K with match, Health, Vision, Dental and vacation and sick time, among other competitive benefits. Compensation is determined based on several factors, including but no

Schedule

First Shift

SafetySensitive

Yes

EEO is The Law - click here for more information

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the number below.

1-888-773-5263

EEO is the Law