Florist Support & Training Specialist

The Wonderful Company LLC; Oklahoma City (OK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Access to top-notch medical coverage

401k with match eligibility

Employee community groups

Career advancement opportunities

Continuous improvement training

Job summary

The Wonderful Company LLC seeks a Customer Service Representative in Oklahoma City, OK to enhance customer satisfaction through exceptional service. You will handle inbound calls, train florists, and work collaboratively with other teams.

If you possess excellent communication, are self-motivated, and have previous customer service experience, we encourage you to apply. The role offers career advancement opportunities and a supportive work environment focused on employee development.

Qualifications

• 2-3 years experience in customer service, preferably in a call center environment.
• Ability to handle escalated customer issues.
• Familiarity with floral products is a plus.

Responsibilities

• Answer inbound calls and provide exceptional customer service.
• Train new and existing florists on their accounts.
• Achieve key performance indicators and call quality metrics.

Skills

Excellent communication and interpersonal skills

Proficient computer skills

Ability to multi-task

Self-motivated and driven

Telecommunication experience

Job description

The Wonderful Company LLC seeks a Customer Service Representative in Oklahoma City, OK to enhance customer satisfaction through exceptional service. You will handle inbound calls, train florists, and work collaboratively with other teams.

If you possess excellent communication, are self-motivated, and have previous customer service experience, we encourage you to apply. The role offers career advancement opportunities and a supportive work environment focused on employee development.