FLORAL/LEAD CLERK

Kroger Mountain View Foods; Chicago (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading grocery store in Chicago seeks dedicated associates to create outstanding customer experiences. Responsibilities include maintaining a clean environment, managing inventory, and ensuring product quality. Join a diverse team committed to exceptional service and community engagement.

Benefits

Healthcare coverage: medical, dental, vision, and prescriptions

Flexible scheduling with paid time off

Emotional and financial support through counseling

Associate discounts on various purchases

Up to $21,000 in tuition reimbursement

Opportunities for growth through training

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Responsibilities

• Create a welcoming environment for customers.
• Monitor and maintain sanitation to company standards.
• Control and monitor inventory throughout the department.

Skills

Effective communication

Stress management

Basic math

Education

High school diploma or equivalent

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department.
• Monitor and maintain sanitation to company standards and health department regulations.
• Order and maintain stock and supplies, monitor conditions and appearance of items throughout the department.
• Merchandise and display products to increase sales.
• Implement price changes and monitor scan integrity.
• Monitor product quality, remove poor-quality products.
• Control and monitor inventory throughout the department and maintain FTD records.
• Communicate with vendors, monitor and control inventory received.
• Implement all company programs as directed and communicate purpose, objectives, and procedures to team members.
• Review display planners and implement them according to company guidelines.
• Prepare and hang signs as needed.
• Prepare for and perform inventory counts.
• Attend required classes and meetings.
• Review department statements, follow up on discrepancies.
• Communicate information to upper management and store personnel.
• Review department bulletins, follow through, and implement all company programs.
• Complete required forms.
• Reinforce safety programs by complying with safety procedures, identify unsafe conditions, and notify store management.
• Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs.
• Notify management of customer or employee accidents.
• Report safety risks, illegal activity, robbery, theft, or fraud.
• Perform essential functions of the position with or without reasonable accommodation.

Qualifications

Minimum

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.

Desired

• High school diploma or equivalent.
• Floral experience.
• Retail experience.
• Second language skills: speaking, reading, and/or writing.

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we serve Mariano’s customers in over 40 stores throughout the Chicago Metro area. As part of the Kroger family, we pride ourselves on diverse teams passionate about food and people, with a purpose to Feed the Human Spirit. We strive to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

We value people and aim to provide the ingredients for your success at work and in life. We support your growth and development, whether you're seeking a part-time role or a new career path. Apply today to join our Mariano’s family!

If you need reasonable accommodation during the application process, please call 844-849-7136 or contact the store management.

What You’ll Receive From Us

We offer comprehensive benefits to support your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holidays, and sick leave.
• Emotional and financial support through counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and diverse career pathways.