Floral Designer & Customer Service Specialist

Kroger; Mount Orab (OH); On-site; USD 26,000 - 36,000; Full time

Job summary

Kroger in Mount Orab, OH, is seeking staff to assist with floral design and merchandising for display and customer orders. You will greet customers, help locate items, process orders, and keep the department organized and stocked.

This role emphasizes safety, courtesy, and accurate transaction handling, with weekend/holiday flexibility. The position requires excellent communication, the ability to multi-task in a fast-paced setting, and a team-oriented attitude.

Qualifications

• Demonstrates effective written and oral communication skills.
• Ability to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.
• Past work record reflects dependability and integrity.
• Knowledge of applicable laws and regulations related to employment practices, and safety.
• Experience in grocery retail and customer service.
• Experience in operating a cash register and making change.

Responsibilities

• Assist in the design and merchandising of floral items and arrangements for display/sale or in response to customer requests.
• Provide various customer services and greet customers promptly with great service.
• Assist customers in locating items and answering questions about products.
• Package orders effectively, safely and efficiently.
• Keep merchandise and supplies in their proper areas and maintain cleanliness.
• Operate cash register and handle transactions when needed.
• Maintain department signage, product rotation, and stock levels.
• Keep floors clean and organized and ensure safety in the work area.

Skills

Customer service

Effective communication

Multitasking

Teamwork

Shelf tag reading

Attention to detail

Basic math

Job description

Kroger in Mount Orab, OH, is seeking staff to assist with floral design and merchandising for display and customer orders. You will greet customers, help locate items, process orders, and keep the department organized and stocked.

This role emphasizes safety, courtesy, and accurate transaction handling, with weekend/holiday flexibility. The position requires excellent communication, the ability to multi-task in a fast-paced setting, and a team-oriented attitude.